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Week 7

AR (Exam 2)

QuestionAnswer
What is counseling? an interactive process to understand the unique characteristics and circumstances of an individual; facilitate positive change in situations where individuals are coping with challenging life situations
What are the different types of counseling? educational/informational, personal adjustment (emotional/social), Assertiveness
When do the different types of counseling happen? each type can happens to the same time of a session
What are the basic goals of counseling? communicate empathy, promote self-efficacy, engage patients in identification and self management of concerns, and foster adherence or compliance with treatment
How can clinicians offer patient centered counseling? establish a therapeutic relationship, encourage patient/family to share experiences, use empathy to develop understanding, and promote family/patient self-efficacy/self-management
What is the Medical Model of rehabilitation counseling? focuses on diagnostic testing and a program or device to "fix" the problem that is offered by the provider
What is the Biopsychosocial Model of rehabilitation counseling? focuses on both diagnostic and unique impacts and needs of patient/family with goals jointly determined
What is a major contributing factor in treatment success? patient-practitioner therapeutic relationships
What is the cognitive component of empathy? the ability to gain an accurate view of individual's experience or feelings
What is the affective component of empathy? the ability to acknowledge and offer support
What are the two components of empathy? cognitive and affective
What are the results of empathy? patient/family feel their concerns have been heard and are more satisfied with care, leads to mutually determined care plan and higher likelihood of treatment compliance
How does one complete the medical model? gather info using a history form focused on etiology and progression along with other test data, follow-up counseling focuses on clinician's treatment goals
How do we encourage patient narratives? use open-ended statements and questions; use nonverbal communication that encourages patients to talk
What types of nonverbal communication encourages patients to talk? a private area, face-to-face communication, good eye contact, body language of a listener, waiting for a response
How are counseling skills obtained? through learning them and practicing
How does one develop empathy? practice listening and reflecting the statements and feelings expressed
What is informational counseling? inform about the disorder and options for managing the disorder; present informally as a dialogue, use explicit categorization
What is personal adjustment counseling? acknowledge psychological and social difficulties that may be associated with the disorder
What two types of counseling tend to occur during the same counseling session? informational and personal adjustment counseling
What is the cognitive approach of personal adjustment counseling? modify the thought process
What is the behavior approach of personal adjustment counseling? modify the behavior/action
What is the affective approach of personal adjustment counseling? modify the emotions
What are the ABCs of the cognitive approach of personal adjustment counseling? activation event, belief, and consequence
What is an example of the ABCs of the cognitive approach of personal adjustment counseling? girlfriend will see patient as old if he gets hearing aids (A/B), patient does not want to wear hearing aids because girlfriend will think he is old (C), dispute negative feelings/find more positive view
What are the key components to the behavioral approach of personal adjustment counseling? behaviors can be unlearned, desensitization, reduce negative reaction thru repeated exposure, identify physical stress, introduce relaxation techniques
What are the key components to the affective approach of personal adjustment counseling? show unconditional, positive regard and empathy
What is psychosocial support? people in the life of the individual that can offer emotional support and assistance in coping with hearing loss (family, support groups)
What are different types of disorder related stress? adjusting to disorder and society's reaction to disorder, feeling inadequate, feeling isolated, having negative self-image
What can support groups help with? alleviating different types of disorder related stress
What are the consequences for a frequency communication partner of someone with a hearing loss? feelings of frustration regarding communication difficulties, need for frequent communication strategies, may initiate evaluation and treatment of the disorder
What are the parts of the support group paradigm? learn how disorder impacts life, recognize negative perceptions of disorder, change self-perceptions to gain confidence, and treatment conducted in small groups
What is the problem solving model? identify a problem situation, explore obstacles to communicate, share possible solutions
What is a passive response to communication difficulties? don't act or withdrawl from situation
What is an aggressive response to communication difficulties blame others
What is a passive-aggressive response to communication difficulties? take no direct action but intend negative consequence
What is an assertive response to communication difficulties? be direct and respectful in advising
What is problem resolution? define desired outcome, identify possible solutions select solution, evaluate solution, modify as needed
What is assertiveness training in AR? enhance communication between person and partner, remind others of disorder, and request others use effective communication strategies
Created by: hrshook0104
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