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Mgmt 4675 ch. 1
International Dimensions...
| Question | Answer |
|---|---|
| 4 phases of development | domestic multidomestic multinational |
| domestic phase | firms produced unique products and services that they offered almost exclusively to the domestic market |
| multidomestic phase | domestic competition ushered in second phase, and with it the initial need to market and produce abroad |
| multinational phase | the primary market becomes global, with almost no geography through process engineering, sourcing critical factors on a worldwide basis and benefiting from economies of scale |
| global phase | top quality, least possible-cost products become the baseline, the minimally acceptable standard |
| cross-cultural management | describes organizational behavior within countries and cultures |
| parochialism | viewing the world solely through one's own eyes and perspective |
| geographic dispersion | refers to the spread of global organization's operation over vast distances worldwide |
| multiculturalism | people from many countries and/or cultures interact regularly |
| culture | something shared by all or almost all members of a given social group, something older members of a group pass on the younger members, something that shapes behaviors or structures one's perception of the world |
| culture orientations | a society reflects the complex interaction of values, attitudes, and behaviors displayed by its members |
| values | which is explicitly or implicitly desirable to an individual or group and which influences the selection from available modes, means and end of action |
| attitudes | expresses values and disposes a person to act or to react in a certain way toward something |
| behavior | is any form of human action |
| individualism or collectivism | individualism: take of oneself, commitment is conractual collectivism: loyalty to groups who protect them, commitment is moral |
| doing or being | doing: standards believed to be external to particular individual and capable of being consistently applied to other situations and outcomes. being: believe that planning should allow for the extended time needed for true change to occur |
| past, present, future | past: plans should be evaluated in terms of their fit with the customs, tradition and historic wisdom of society present: innovation and change future: justify innovation and change mostly in terms of future economic benefits |
| public or private | how people use physical space |