Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Unit 3 Vocab

Business Essentials

TermDefinition
Financial analysis The process of planning, maintaining, monitoring, controlling, and reporting the use of financial resources.
Human resource management The process of planning, staffing, leading, and organizing the employees of the business.
Information management The process of accessing, processing, maintaining, evaluating, and disseminating business knowledge, facts, or data.
Marketing The process of creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
Operations The day-to-day activities required for continued business functioning.
Outsourcing The usage of outside organizations or consultants to perform one or more of the primary business activities.
Production The process or activity of producing goods and services.
Strategic management The process of planning, controlling, and organizing an organization or department.
Human resources People who work to produce goods or services.
Information Management The process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of assisting business decision-making.
Management Function Groups of activities related to management (i.e., planning, organizing, staffing, directing, and controlling).
Management Information System (MIS) An integrated technology that assists with an organization’s information management needs.
Staffing A human resources management activity that involves recruiting, interviewing, hiring, orienting, and dealing with job changes for a company’s employees.
Strategic Planning Long-range planning (three to five years) for the company as a whole.
Tactical Planning Short-range planning (one year) of specific actions the business will take.
Courtesy Polite behavior; good manners.
Customer Relations All the activities a business engages in to interact with its customers.
Customer Service Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction.
Internal Customers The people (i.e., employees) who work cooperatively together to achieve business goals.
Productivity The amount and the value of goods and services produced (outputs) from set amounts of resources (inputs).
Word-of-Mouth-Promotion Promotion for a business provided by customers who tell others of their satisfaction with the business.
Created by: 1924582775
Popular Business sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards