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BM 1.02 PostTest
Objective 1.02
| Term | Definition |
|---|---|
| James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and 5% bonus | Directing |
| A manager evaluates the production output of a department by checking it against the production goals for that time period | Controlling |
| A small business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating | Conceptual Skills |