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Processing BD
| Document | Process |
|---|---|
| Dealing with Outgoing Quotations 1 | Check name and address of the customer is correct. |
| Dealing with Outgoing Quotations 2 | Check the name and quotation matches the customers request. |
| Dealing with Outgoing Quotations 3 | File a copy of the quotation. |
| Dealing with Incoming Orders 1 | Stamp/write the date received the order. |
| Dealing with Incoming Orders 2 | Arrange delivery of the goods. |
| Dealing with Incoming Orders 3 | Compare these goods with the order. |
| Dealing with Incoming Orders 4 | Send a copy of the order to the accounts department. |
| Dealing with Incoming Orders 5 | Prepare an invoice and deliverydocket. |
| Dealing with Incoming Orders 6 | File the order. |
| Dealing with Invoices Received 1 | Compare the invoice with the original order, checking the quantity, description, price and terms of sale. |
| Dealing with Invoices Received 2 | Re-check calculations. |
| Dealing with Invoices Received 3 | Check the correct goods were delivered with the delivery docket. |
| Dealing with Invoices Received 4 | File the invoice. |
| Reasons for Issuing a Credit Note | 1. If the customer was overcharged. 2. If the incorrect item was delivered. 3. Out of date goods delivered 4. Too few goods delivered. 5. Damaged goods delivered. |
| How to deal with Incoming Statements 1 | Check all transactions are included by comparing documents on file. |
| How to deal with Incoming Statements 2 | Check all calculations. |
| How to deal with Incoming Statements 3 | Compare the statement with the book-keeping records. |
| How to deal with Incoming Statements 4 | Pay the statement's final figure that is due. |
| How to deal with Incoming Statements 5 | File the statement. |