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3.05
Cultural Sensitivity
| Term | Definition |
|---|---|
| bias | prejudice |
| collectivism | an emphasis on group work and accomplishments |
| connotation | associated or underlying meaning |
| cultural sensitivity | the willingness to adjust you opinions and behaviors so that you value people and ideas from other cultures |
| culture | the customs, habits, and traditions of particular group of people |
| diversity | all the ways in which people differ |
| ethnocentrism | the belief that your own culture is naturally better than other cultures |
| globalization | the rapid and unimpeded flow of capital, labor, and ideas across national borders |
| ignorance | lack of knowledge or information |
| individualism | an emphasis on independent work and accomplishments |
| negotiation | the process of one person reaching an agreement with another person to meet specific needs or wants |
| nonverbal communication | communication that uses body language instead of words or to support words |
| prejudice | opinion or judgment that is based on feeling or hearsay, rather than fact; bias |
| primary dimensions of diversity | inborn differences that cannot be changed and affect a person's entire life: include such characteristics as age, race/ethnicity, nationality, sexual orientation, and certain physical and mental traits and abilities |
| secondary dimensions of diversity | differences that may change at various points throughout one's lifetime; include such characteristics as language, religion, income, geographic location, family status, work experience, communication style, and education level |
| stereotype | a set image or an assumption about a person or thing |
| subculture | a secondary group within a dominant culture |
| valuing diversity | openly acknowledging differences and believing that they are assets instead of pro |