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| Term | Definition |
|---|---|
| conceptual skills | the ability to see the ''big picture''and think about how things will work together. |
| controlling | the manangement function that monitors the effort |
| directing | the management function of providing guidance to workers and work projects |
| executive | top-level manangement |
| financial resources | all the sources of money available to a business |
| first-line management | supervisors who work directly with the employees carry out the business routine work |
| goals | objectives |
| human resources | people who work to produce goods or services |
| information | knowledge,facts, or data |
| interpersonal skills | the ability to communicate , interact,and build relationships with others |