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OPS LU 4
| Term | Definition |
|---|---|
| output capacity | the maximum amount of value |
| resource utilization | the extent to which a specific resource is being used compared to its potential or availability |
| caalculation | total time resource is available/ actual time resource is used x100% |
| capacity utilization | the extent to which an organization is using its overall production capacity |
| calculation | maximum possible output/ actual output x100% |
| undercapacity | occurs when the demand for resources exceeds the supply, resulting in poor performance, service interruptions, and lost opportunities, not enough. capacity to meet the demand |
| overcapacity | excessive capacity for production or services in relation to demand, to much capacity for too little demand |
| service capacity | maximum level of value-added actively that the service process can consistently achieve under normal operating conditions over a period off time |
| long term management | covering the whole business, horizon time of years and months |
| medium-term | covering individual parts of the business, horizon timeee of quarters, months and weeks |
| short-term management | covering individual processes and staff, horizon time of weeks, days, hours |
| level capacity | scarce or expensive resources are maintained at a constant level |
| chase capacity | organisation attempts to match supply to demand |
| demand management | the organization influences the demand profile to "smooth" the load on the resources |
| forecast demand | the prediction of the quantity of goods and services that will be demanded by consumers at a future point in time. |
| throughput time | Work in Progress x cycle time |
| overutilization | the demand is to high to meet the resources |
| underutilization | to many resources compared to the demand |
| coping zone | processes are stressed but still functional, requiring efficient resource use |
| break point | increase in demand, high pressure situation |
Created by:
Vvéda
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