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UI/UX - Week 6

WTWD 610 - Usability Testing & Iteration

TermDefinitionExample
Usability Testing The process of evaluating a digital product or prototype by testing it with representative users. Usability testing helps identify usability issues and gather feedback to improve the design. Conducting a usability test where users complete tasks on a prototype and providing feedback on their experience.
Iteration The process of refining and improving a design through repeated cycles of testing, feedback, and adjustments. Iteration helps create a more user-friendly and effective product. Making changes to a website layout based on user feedback and retesting the new version.
User Feedback Information and opinions provided by users about their experience with a product or prototype. User feedback is essential for identifying areas of improvement and validating design decisions. Collecting feedback from users about the ease of navigation on a new app.
Test Plan A detailed document outlining the objectives, methodology, tasks, and participants for a usability test. A test plan ensures that the usability test is structured and comprehensive. Creating a test plan that includes specific tasks for users to complete, such as finding information on a website.
Task Scenario A realistic scenario given to users during a usability test to simulate how they would interact with the product in real life. Task scenarios help evaluate the usability of specific features or functions. Asking users to book a flight on a travel website during a usability test.
Think-Aloud Protocol A usability testing technique where users verbalize their thoughts and actions while interacting with a product. This helps researchers understand the user's thought process and identify usability issues. Asking users to speak their thoughts aloud as they navigate through an app during a usability test.
Moderated Usability Testing A type of usability testing where a facilitator guides users through the test, provides instructions, and observes their interactions in real-time. This allows for immediate clarification and deeper insights. Conducting a usability test in a lab setting with a facilitator present to assist users.
Unmoderated Usability Testing A type of usability testing where users complete tasks on their own without a facilitator. This method is often conducted remotely and allows for more natural user interactions. Using online tools to conduct a usability test where users interact with a prototype independently.
Heuristic Evaluation A usability inspection method where experts review a product based on established usability principles (heuristics). This helps identify usability issues without involving end users. Experts evaluating a website based on Nielsen's 10 usability heuristics.
Usability Metrics Quantitative data collected during usability testing to measure the effectiveness, efficiency, and satisfaction of a product. Common metrics include task completion rate, error rate, and time on task. Recording the time it takes for users to complete a task on a prototype and calculating the average time.
Accessibility The practice of designing digital products to be usable by people with a wide range of abilities and disabilities. Accessibility ensures that everyone can access and interact with the product. Creating form input fields in Figma that are compatible with screen readers.
A/B Testing A method of comparing two versions of a design to determine which one performs better based on user interactions and feedback. A/B testing helps make data-driven design decisions. Testing two different homepage layouts to see which one leads to more user sign-ups.
Created by: ProfJordan
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