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Business Unit 4 AOS1
| Term | Definition |
|---|---|
| Business Change | The alteration of behaviours, policies, and practices of a business. |
| Proactive approach | A business changing to avoid future problems or take advantage of an opportunity to gain a competitive advantage. |
| Gap in the market | When there is a need that is currently unmet in an industry and poses a profitable opportunity for businesses. |
| Reactive approach | A business undertakes change in response to a situation or crisis. |
| Key performance indicators | Criteria that measure a business's efficiency and effectiveness in achieving its different objectives. |
| Percentage of market share | Measures the proportion of a businesses total sales, compared to the total sales in the industry, expresses as a percentage figure. |
| Net profit figure |