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303 Customer Relatio

Customer Relations

Competition The rivalry between two or more businesses to attract scarce customer dollars
Corporate culture the values and ideals that an organization encourages among its employees
Courtesy Polite behavior; good manners
Customer loyalty The customers preference for a business; usually expressed in regular purchases from the business
Customer relations All the activities a business engages into interact with its customers
Customer service Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction
Customer centric Focused on cust
Created by: valencia.r255
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