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2.01 Key Terms
| Question | Answer |
|---|---|
| Benefits | Advantages or payments employees receive in addition to their wages (e.g., sick time, holiday pay, health insurance) |
| Compensation | Pay or wages for work completed |
| Compliance | Fulfilling the requirements of the law |
| Employee Complaint | An oral or written expression of an employee's dissatisfaction |
| Employee Safety | Freedom from danger, risk, or injury in the workplace |
| Employee Assistance Programs | A project organized and sponsored by a company to help its employees |
| Exit Interview | Discussions with employees who are leaving that are designed to gain feedback for the business |
| Globalization | The rapid and impeded flow of capital , labor, and ideas across national borders |
| Human Resources | People who work to produce goods and services |
| Human Resources Management | The process of planning, staffing, leading, and organizing the employees of a business |
| Job Description | Explanation of responsibilities and tasks associated with a specific job |
| Job Specification | Explanation of the skills, knowledge, and characteristics required for a job |
| On Boarding Activities | Human Resources management management tasks that must be performed when a new employee joins the company (e.g., orientation and paperwork) |
| On the job training | The most common method of training; the employee learns by actually performing the job |
| Organizational Restructuring | A significant change to a business's structure or operations (e.g., merger, acquisition, downsizing) |
| Orientation | Job preparation or induction training in which employees are acquainted with their surroundings, receive general information about the company and its policies, and are given specific information about their jobs |
| Outsourcing | Acquiring assistance from outside organizations/consultants to accomplish business objectives or perform primary business activities |
| Performance Review | A formal assessment by the supervisor of a worker's job performance that lets the worker know how s/he is doing on the job |
| Professional Development | Steps that an individual takes to enhance or improve skills or traits that are needed to excel in her/his career/profession |
| Recruiting | Seeking out and attracting qualified potential employees |
| Staffing | A human resources management activity that involves recruiting, interviewing, hiring, orienting, and dealing with job changes for a company's employees |
| Strategic Management | The process of planning, controlling, and organizing an organization or department |
| Strategic Planning | Long range planning (three to five years) for the company as a whole |
| Telecommute | To work from a location other than the office |