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Southwest Terms/ABB
Company Terms and Abbreviations
Term | Definition |
---|---|
A/C | Aircraft |
ABA | Able-bodied Assistant |
AFT | The rear portion of the aircraft |
APU | Auxiliary Power Unit |
ATC | Air Traffic Control |
AED | Automated External Defibrillator |
CAPT | Captain |
CISM | Critical Incident Stress Management |
CRO | Compliant Resolution Official |
CRM | Crew Resource Management |
CRS | Child Restraint System |
CS&S | Customer Support and Services |
CSA | Customer Service Agent |
CSS | Customer Service Supervisor |
CWA | Crew Web Access |
D/H | Deadhead |
DOT | Department of Transportation |
EAP | Employee Assistant Program |
EMK | Emergency Medical Kit |
ETA | Estimate Time of Arrival |
ETD | Estimated Time of Departure |
F/A (or FA) | Flight Attendant |
FAA | Federal Aviation Administration |
FAM | Federal Air Marshal |
FAR | Federal Aviation Regulation |
FFDO | Federal Flight Deck Officer |
FAK | First Aid Kit |
F/O (or FO) | First Officer |
FTR | Failure to report |
FWD | Forward (a portion of the aircraft) |
GSC | Ground Security Coordinator |
Hazmat | Hazardous Materials |
HazCom | Hazard Communication |
IIOTG | Inflight Info on the Go |
Inop | Inoperative |
IEFB | Inflight Electric Flight Bag |
IR | Irregularity Report |
ISC | Inflight Security Coordinator |
LAV | Lavatory |
LEO | Law Enforcement Officer |
LRBL | Least Risk Bomb Location |
MBL | Might Be Late |
MX | Maintenance |
N/S | No Show |
NRSA | Nonrevenue Space Available |
OE | Operating Experience |
OHB | Overhead Bin |
Ops Agent | Operations Agent |
Ops | Operations |
OWWE | Overwing Window Exit |
PA | Public Announcement |
P.A.W.S. | Pets Are Welcome on Southwest |
PAX or PX | Passenger |
PED | Portable Electronic Device |
PIC | Pilot in Command |
POB | Portable Oxygen Bottle |
POS | Positively Outrageous Service |
PBE/Smoke Hood | Protective Breathing Equipment |
Provo | Provisioning |
PSU | Passenger Service Unit |
PTK | Passenger Transfer Kit |
RT (or R/T) | Recurrent Training |
Ramper | Ramp Agent |
RBF | Read Before Fly |
RON | Remain Overnight |
TSA | Transportation Security Administration |
TWU | Transport Workers Union |
UM | Unaccompanied Minor |
UTC | Unavailable to Contact |
YT | Young Traveler |
WN | Southwest |
WX | Weather |