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Southwest Terms/ABB

Company Terms and Abbreviations

TermDefinition
A/C Aircraft
ABA Able-bodied Assistant
AFT The rear portion of the aircraft
APU Auxiliary Power Unit
ATC Air Traffic Control
AED Automated External Defibrillator
CAPT Captain
CISM Critical Incident Stress Management
CRO Compliant Resolution Official
CRM Crew Resource Management
CRS Child Restraint System
CS&S Customer Support and Services
CSA Customer Service Agent
CSS Customer Service Supervisor
CWA Crew Web Access
D/H Deadhead
DOT Department of Transportation
EAP Employee Assistant Program
EMK Emergency Medical Kit
ETA Estimate Time of Arrival
ETD Estimated Time of Departure
F/A (or FA) Flight Attendant
FAA Federal Aviation Administration
FAM Federal Air Marshal
FAR Federal Aviation Regulation
FFDO Federal Flight Deck Officer
FAK First Aid Kit
F/O (or FO) First Officer
FTR Failure to report
FWD Forward (a portion of the aircraft)
GSC Ground Security Coordinator
Hazmat Hazardous Materials
HazCom Hazard Communication
IIOTG Inflight Info on the Go
Inop Inoperative
IEFB Inflight Electric Flight Bag
IR Irregularity Report
ISC Inflight Security Coordinator
LAV Lavatory
LEO Law Enforcement Officer
LRBL Least Risk Bomb Location
MBL Might Be Late
MX Maintenance
N/S No Show
NRSA Nonrevenue Space Available
OE Operating Experience
OHB Overhead Bin
Ops Agent Operations Agent
Ops Operations
OWWE Overwing Window Exit
PA Public Announcement
P.A.W.S. Pets Are Welcome on Southwest
PAX or PX Passenger
PED Portable Electronic Device
PIC Pilot in Command
POB Portable Oxygen Bottle
POS Positively Outrageous Service
PBE/Smoke Hood Protective Breathing Equipment
Provo Provisioning
PSU Passenger Service Unit
PTK Passenger Transfer Kit
RT (or R/T) Recurrent Training
Ramper Ramp Agent
RBF Read Before Fly
RON Remain Overnight
TSA Transportation Security Administration
TWU Transport Workers Union
UM Unaccompanied Minor
UTC Unavailable to Contact
YT Young Traveler
WN Southwest
WX Weather
Created by: gnarfluffy2
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