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1.05 Key Terms
| Question | Answer |
|---|---|
| Authority | The formally granted influence of an individual to make decisions, pursue goals, and obtain the resources necessary to support those goals and decisions. |
| Chain of Command | The flow of authority within an organization; also called line of command |
| Communication | An exchange of information in which the words and gestures are understood in the same way by both the listener and the speaker |
| Delegation | Assigning tasks to subordinates |
| Division of Labor | Dividing a large job into units, or job tasks, and assigning an individual to do each of the tasks. |
| Divisional Structure | An organizational design in which the firm is broken down into units according to factors such as product, process, territory, customer type, etc. |
| Functional Structure | An organizational design in which the firm is broken into traditional departments, each with its own set of responsibilities and activities |
| Innovation | The creation or discovery of something new, such as a new product, strategy, or process |
| Job Specialization | Becoming an expert in a specific work task |
| Lateral Relations | The amount of teamwork included in an organizational design |
| Line Authority | Formal. direct authority that affects a business's day to day operations |
| Line of Command | See chain of command |
| Matrix Structure | An organizational design that combines the traditional functional structure with the divisional structure |
| Objectives | Goals to be reached |
| Organizational Chart | A graphical representation of the flow of authority within an organization |
| Organizational Design | The process of structuring a business's people, information, and technology to enable the business to achieve its goals and to be successful; also called organizational structure |
| Organizational Structure | See organizational design |
| Product Manager | An individual who monitors one or more existing products and develops new products |
| Productivity | The amount of work employees perform in a given period, usually the output per hour |
| Responsibility | The duty to get a job done |
| Scalar Principle | Creating authority that flows in a clear, continuous line |
| Span of Control | The measurement of how many workers are supervised by one manager |
| Staff Authority | Advisory authority, often without the ability to enforce or take action |
| Unity of Command | A principle that states that no employee should answer to no more than one supervisor at a time |
Created by:
estefany.f158
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