The application of resolution and stimulation techniques to achieve the optimal level of departmental conflict.

progressive discipline

Action that begins with a verbal warning, and then proceeds through written reprimands, suspension, and finally, in the most serious cases, dismissal.

A set of principles for effectively disciplining an employee that demonstrates the analogy between touching a hot stove and receiving discipline.

is extremely important when disciplinary action is taken.

A legal doctrine that defines an employer's rights to discipline or discharge an employee.

A person who acts as a catalyst and assumes the responsibility for overseeing the change process.

Evaluative statements or judgments concerning objects, people, or events.

The ability to combine ideas in a unique way or to make unusual associations between ideas.

The process of turning a creative idea into a useful product, service, or method of operation

disruptive innovation

innovations in products, services or processes that radically change an industry's rules of the game.

sustaining innovation

Small and incremental changes in established products rather than dramatic breakthroughs.

The degree to which group members are attracted to each other and are motivated to stay in the group.

cross-functional team

A work team composed of individuals from various specialties.

A leader who emerges within a workgroup without having formal authority in the organization.

Two or more interacting and interdependent individuals who come together to achieve particular objectives.

A workgroup whose members are committed to a common purpose, have a set of specific performance goals, and hold themselves mutually accountable for the team's results.

A team from the same department or functional area that's involved in efforts to improve work activities or to solve specific problems.

Becoming a free-rider in a group because individual contributions to the group effort cannot be identified. As a result, the overall team's performance suffers.

A method of maintaining harmonious relationships by placing others' needs and concerns above one's own.

Withdrawing from a conflict or ignoring it.

An approach to conflict in which all parties seek to satisfy their interests.

An approach to conflict that requires each party to give up something of value.

Improper or unjust termination of an employee

Help

Options

focusNode

Didn't know it?
click below

Knew it?
click below

Don't Know

Remaining cards (0)

Know

retry

shuffle

restart

0:00

Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

Normal Size Small Size show me how

Supervision Test 3

Term	Definition
conflict management	The application of resolution and stimulation techniques to achieve the optimal level of departmental conflict.
progressive discipline	Action that begins with a verbal warning, and then proceeds through written reprimands, suspension, and finally, in the most serious cases, dismissal.
"hot stove" rule	A set of principles for effectively disciplining an employee that demonstrates the analogy between touching a hot stove and receiving discipline.
paper trail	is extremely important when disciplinary action is taken.
employment at will	A legal doctrine that defines an employer's rights to discipline or discharge an employee.
change agent	A person who acts as a catalyst and assumes the responsibility for overseeing the change process.
attitudes	Evaluative statements or judgments concerning objects, people, or events.
creativity	The ability to combine ideas in a unique way or to make unusual associations between ideas.
innovation	The process of turning a creative idea into a useful product, service, or method of operation
disruptive innovation	innovations in products, services or processes that radically change an industry's rules of the game.
sustaining innovation	Small and incremental changes in established products rather than dramatic breakthroughs.
cohesiveness	The degree to which group members are attracted to each other and are motivated to stay in the group.
cross-functional team	A work team composed of individuals from various specialties.
emergent leader	A leader who emerges within a workgroup without having formal authority in the organization.
group	Two or more interacting and interdependent individuals who come together to achieve particular objectives.
team	A workgroup whose members are committed to a common purpose, have a set of specific performance goals, and hold themselves mutually accountable for the team's results.
problem-solving team	A team from the same department or functional area that's involved in efforts to improve work activities or to solve specific problems.
social loafing	Becoming a free-rider in a group because individual contributions to the group effort cannot be identified. As a result, the overall team's performance suffers.
accommodation	A method of maintaining harmonious relationships by placing others' needs and concerns above one's own.
avoidance	Withdrawing from a conflict or ignoring it.
collaboration	An approach to conflict in which all parties seek to satisfy their interests.
compromise	An approach to conflict that requires each party to give up something of value.
wrongful discharge	Improper or unjust termination of an employee

Created by: emileemorton

Popular Business sets

Text and Document Formatting, Arkansas Frameworks

Excel

Personal Characteristics and Skills of a Successful Entrepreneur

Examples of Personal Characteristics and Skills of a successful Entrepreneur

Glossary for Internal Operations of a Large Business

Descriptions of the 5 stages of the Entrepreneurial Process

Entrepreneurial Process Activities

Business Plan Parts

Bus Plan Parts Ex

Bizworld Vocab #1

Unit 1 - Hardware and Software

A4 CBA Excel Vocab

"Know" box contains:
Time elapsed:
Retries: