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3.03 Customer R

Business Essentials

competition the rivarly between two or more businesses to attract scarce
corporate culture the values and ideals that an organization encourages among employees
courtesy polite behavior good manners
cutomer loyalty the customer preferce for a business
customer relation all da activites a bussiness engages
Customer centric focused on customer needs or wants
etiquette rules applying to acceptable behavior
FAQ'S frequently asked questions used by businesses to answer questions on their website
incentive something that will fulfill a customer specific
internal customers da people who work cooperatively together
patronage loyalty to partucular business
proactive adapting to the environment in advance of the occurrence
productivity da amount of the value of goods and services
respect regard or esteem
target market the particuler group of customers bussiness seeks
touchpoints all the opportunities that businesses have to connect with customers
word to mouth promotion promotion for a business provided by customers who tell other of their satifaction
Created by: Miguel.s253
Popular Business sets




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