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be3.03

QuestionAnswer
competition rivalry
corporate culture values and ideals
courtesy polite
customer loyal preference
customer relations activities
customer ser satisfactiy
cus-centric needs/wants
rules behave
faq's frequent asked quest
incentive fulfill a need or desire
inter customers people work together
patronage loyalty
proactive take lead
product outputs and inputs
respect regard
target group
touchpoints use brand
word-of-mouth pro uses tell others
Created by: dillon.p469
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