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HSC Business Studies
Syllabus Point | Syllabus Topic |
---|---|
strategic role of operations management – cost leadership, good/service differentiation | |
goods and/or services in different industries | |
interdependence with other key business functions | |
globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability | |
corporate social responsibility – the difference between legal compliance and ethical responsibility – environmental sustainability and social responsibility | |
inputs – transformed resources (materials, information, customers) – transforming resources (human resources, facilities) | |
transformation processes – the influence of volume, variety, variation in demand and visibility (customer contact) – sequencing and scheduling – Gantt charts, critical path analysis | |
Transformation Processes – technology, task design and process layout – monitoring, control and improvement |