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SBB On The Job
State Board Book Chapter F09 On the Job
| Question | Answer |
|---|---|
| Beauty and wellness professionals familiarize themselves with a multitude of different compensation structures before starting their careers because_____________________. | There are a variety of ways that employers within the beauty and wellness industry may compensate their employees |
| In what ways will it benefit you to have studied the beauty and wellness industry and have a thorough understanding of what its like on the job? | It will help you to promote yourself and build a loyal client base |
| The similarity between being in beauty and wellness school and working as a professional in the beauty and wellness industry is that, in both cases, _______________________________ | You can showcase your skills by working hard and doing your best |
| The first reality of a service position is that your career revolves around__________________________. | your clients |
| In order to meet your clients' needs, you must _____________________. | be a lifelong learner, be punctual and be true to your word |
| In order to become a good team player, you should___________________. | avoid negativity, you should help to resolve conflicts and build relationships |
| If you have a conflict with a coworker on the job, you should be willing to _________________________. | resolve the conflict |
| If you work hard and long hours as a beauty and wellness professional, and are one of seven employees at your spa, what should you avoid if you want to truly succeed as part of a growing team? | you should avoid being insubordinate |
| What outlines the duties and responsibilities of a particular position? | The job description |
| The U.S. Internal Revenue Service (IRS) categorizes independent contractors and booth renters as________________________ | self-employed workers |
| It would be beneficial for someone to rent a booth a a salon or spa in order to _______________________. | Set up one's own business |
| Who would be best suited to booth rent at a salon or spa? | Someone wishing to take a stepping-stone approach to business ownership |
| Being paid an hourly rate is usually the best way for new beauty and wellness professionals to start out because___________________. | new beauty and wellness professionals who rarely have an established clientele |
| What is most likely to increase a beauty an wellness professionals chances of quickly building a solid and loyal clientele? | Employ advanced marketing and publicity strategies |
| Why is it important for you to be sure to ask all of the prospective employers you interview with for a thorough and written job description before you leave each of the interviews you attend? | You will be expected to fulfill the functions listed on the job description |
| Although you did not have to set up your own small business, you do pay the owner a portion of every client fee in exchange for use of the treatment room and the space. You are a ____________________. | independent contractor |
| If you do not pay back your student loans, it will __________________________ | Harm your personal credit |
| It is important for you to report all of your income, even cash tips that are not shown on your paycheck because_____________________. | You will increase the amount of social security benefits you'll receive after retirement |
| The best way to record your tips and additional income is to ____________________________. | Keep a daily log |
| What would be the best way to "give yourself a raise"? | Spend less money |
| __________________is most dependent on a loyal client base. | Increasing service prices |
| If a large portion of your income from working at the spa comes in the form of tips, and you are careful to do exactly as you were instructed to do by all of your instructors in school, you_________________________. | Keep a daily log of your tips and report all of them in your income taxes |
| If, as an accomplished beauty and wellness professional, you decide to give yourself a raise after carefully reviewing your monthly budget, what will assist you in doing so? | Retailing more |
| If, as a beauty and wellness professional, you are regularly and successfully recommending and selling additional services to your clients, than you have most likely perfected the practice of ________________________. | Ticket upgrading |
| What BEST represents retailing? | Recommending a client purchase for home use the products you are using for the service |
| What are the principles of selling in the beauty and wellness industry? | Getting clients to like and trust you Only recommending products the client really needs Be self-confident when recommending products |
| If you are using an expensive moisturizer on a clients face you should avoid_________________ if you're trying to sell this product to your client. | Avoid discussing the cost savings of a generic brand |
| If you always make it a point to talk about the varied services you offer while providing a service to your clients, with the hopes of getting them to stay a bit longer for the additional services, what are you practicing? | Ticket upgrading |
| What are you doing if, working at a high-end salon, you always use the same skin cleanser on your client's faces and then, immediately after the treatment, always show the client a jar of the skin cleanser that is available for sale and take home use? | You are retailing |
| If, as a successful beauty and wellness professional, you want to become better at selling items, what are for sale at the salon, then which of the following should you always be taking as the first step in successfully selling products? | Selling yourself |
| ____________________must always be your first concern as a beauty and wellness professional. | Providing good-quality service |
| Being a person who always sees the glass as half full is one important way to be _________________________. | Positive |
| What is most likely to be a benefit of public speaking in front of local groups? | you will put yourself in front of people who are potential clients |
| The best time to think about getting your clients back into your salon or spa for their second appointment is ___________________. | While they are at the salon or spa for their appointment |
| As you become more and more experienced, you should see a reduction in _______________________ | The amount of time it takes you to perform services |
| What is one way to use marketing to expand your client base? | Sending Birthday Cards |
| If you are currently experiencing the most difficulty you ever hane, or likely ever will experience as a beauty and wellness professional, you are most likely _____________________________ | Currently at your first job as a beauty and wellness professional |
Created by:
Mrs. Worsham
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