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Unit 1
Marketing vocab
Marketing | |
Advertising | |
Branding | A customer experience represented by a collection of images and ideas: often, it refer to a symbol such as as a name logo, slogan, and design scheme. |
Sales | Any of a number of activities designed to promote customer purchases of a product or service. |
Customer service | The increase the value customers receive when they shop and purchase merchandise. |
Soft skills | Personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leaderships, ect. That characterize relationships with other people. |
Problem solving skills | The process of working through details of a problem to reach a solution. This may include mathematical or systematic operations and can be a measure of individual's critical thinking skills. |
Punctual | When a person does something at the agreed or proper time: on time. |
Flexible | When a person is ready and able to change so as a to adapt to different circumstances. |