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Unit 1

Marketing vocab

Marketing
Advertising
Branding A customer experience represented by a collection of images and ideas: often, it refer to a symbol such as as a name logo, slogan, and design scheme.
Sales Any of a number of activities designed to promote customer purchases of a product or service.
Customer service The increase the value customers receive when they shop and purchase merchandise.
Soft skills Personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leaderships, ect. That characterize relationships with other people.
Problem solving skills The process of working through details of a problem to reach a solution. This may include mathematical or systematic operations and can be a measure of individual's critical thinking skills.
Punctual When a person does something at the agreed or proper time: on time.
Flexible When a person is ready and able to change so as a to adapt to different circumstances.
Created by: 2000096392
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