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BC Chapter 11 Review
BC Chapter 11 Vocabulary Word Review
| Question | Answer |
|---|---|
| management | the process of accomplishing the goals of an organization through effective use of people and other resources |
| planning | analyzing information and making decisions about what needs to be done |
| organizing | determining how plans can most effectively be accomplished; arranging resources to complete work |
| implementing | helping employees to work effectively |
| controlling | evaluating results to determine if the company's objectives have been accomplished |
| manager | a person who completes all four management functions on a regular basis and has authority over other jobs and people |
| supervisor | a manager whose main job is to direct the work of employees therefore does more implementing and controlling |
| executive | a top-level manager who spends almost all of his or her time on management functions in planning and organizing |
| mid-manager | a manager who completes all of the management functions but spends more time on one of the functions or is responsible for a specific part of the company's operations; does more planning and implementing |
| problem | a difficult situation requiring a solution |
| symptom | a sign or indication of something that appears to be the problem |
| Steps in Problem Solving | 1. Identify the problem 2. Determine and list possible solutions 3. Analyze the solutions 4. Select the best solution |
| Management Information System (MIS) | a computerized information system that collects data from various departments of the company so managers can control and and monitor business operations |
Created by:
Mrs. Sylva
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