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ME12 3.03
Branding Vocabulary
| Term | Definition |
|---|---|
| branding | The ongoing decision-making process about the use of brands |
| product branding | A name, term, symbol, or design (or combination of them) that identifies a product and distinguishes it from competitors’ products |
| brand identity | the visible elements of a brand, such as color, design, and logo, that identify and distinguish the brand in consumers' minds |
| brand promise | a value or experience a company's customers can expect to receive every single time they interact with that company. The more a company can deliver on that promise, the stronger the brand value in the mind of customers and employees |
| perception | is what customers believe a product or service represents, not what the company owning the brand says it does. |
| brand loyalty | Customers’ allegiance to a particular brand |