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Customer relationshi
ex. 3
| Question | Answer |
|---|---|
| survey | a group of questions people can answer |
| rectify | to fix a problem |
| apologize | to express sorrow for doing something wrong |
| email list | a collection of names and addresses |
| viral | spread very quickly by individuals on the Internet |
| recommendation | an idea offered for consideration |
| word-of-mouth | shared between people through speech |
| customer relations | the relationships between companies and customers |
| press | coverage of an event by media outlets |