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Which of the following provides an accurate definition of systems thinking?
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Erin Hannon runs a very successful hair salon in downtown Los Angeles. One of Erin's tasks is to input positive and negative customer reviews into her computer system. What type of information is Erin gathering?
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IS 240-002

Mid Term 1

QuestionAnswer
Which of the following provides an accurate definition of systems thinking? A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part.
Erin Hannon runs a very successful hair salon in downtown Los Angeles. One of Erin's tasks is to input positive and negative customer reviews into her computer system. What type of information is Erin gathering? Feedback
MIS can add value to both primary and support activities within a business. Which of the following is not an example of a company adding value by the use of MIS in a support activity? Netflix creating a business strategy for the video rental market that delivers videos via the mail
Which of the following is considered a service? Cutting hair Selling groceries Managing a team
Which business tool assists in executing business strategy? Value Chain Analysis
Which of the below business processes would you find in the marketing and sales division? Promoting of discounts
Which of the following represents a business-facing process? Strategic planning
What is the analysis and redesign of workflow within and between enterprises? Business process reengineering
Which of the following are the four common types of effectiveness MIS metrics? Usability, customer satisfaction, conversion rates, financial
What types of metrics measure customer satisfaction? Effectiveness MIS metrics
Which of the following includes the roles and responsibilities of the CDO? Determining the types of information the enterprise will capture, retain, analyze, and share
What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies? Critical success factors
Which of the below represents the four main steps in the business process reengineering? Set project scope, study competition, create new processes, and implement solution
What is the point when resources reach full capacity and cannot handle any additional demands? Bottlenecks
What are strategic business processes? Dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions.
What is represented by a circle in a business process model? BPMN Event
What is a process by which a user misleads a system into granting unauthorized rights, usually for the purpose of compromising or destroying the system? Elevation of privilege
What is a type of malware designed to trick victims into giving up personal information to purchase or download useless and potentially dangerous software? Scareware.
Which of the below represents the definition of information compliance? The act of conforming, acquiescing, or yielding information
Which of the following definitions represents Website name stealing? The theft of a website's name that occurs when someone, posing as a site's administrator, changes the ownership of the domain name assigned to the website to another website owner.
Which of the following is one of the four basic options included in a bring your own device policy? Unlimited access for personal devices Access only to nonsensitive systems and data Access, but preventing local storage of data on personal devices
Different organizations and countries have their own terms for fair information practices. Which of the following is correct? The United Kingdom terms it "Data Protection"
All of the following jobs will be increasingly performed by robots, except: Jobs performed by scientists, engineers, and technicians
What is historical analysis? Trends viewed as particularly important in a specific community, industry, or sector are carefully monitored, watched, and reported to key decision makers
Which trend has the following potential business impact? Top managers must be computer-literate to retain their jobs and achieve success. The growth in information industries is creating a knowledge-dependent global society
What is a small program stored on a PC or portable device that monitors emails, faxes, messages, and phone calls? Virtual assistant
Created by: 20kohelmck
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