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Pt specimen req
Patient and specimen requirements
| Question | Answer |
|---|---|
| EMR is an: | electronic medical record |
| EHR is an: | electronic health record |
| This lab order form is also known as: | requisition |
| The number that the computer assigns to an order is the: | accession number |
| If an order is ordered to be drawn as fast as possible or immediately it is called: | STAT or ASAP |
| Phlebotomist must exhibit a certain level of: | confidence |
| A patient may be: | anxious, combative, or have difficult veins |
| Self confidence and experience provides ____________ to the phlebotomist for a successful draw. | positive outcome/mind set |
| Addressing the patient with a calm upbeat voice helps: | gain the patients confidence and trust |
| Showing professionalism and courtesy and respect is: | good bedside manner or rapport |
| __________ _____________ may make communication awkward. | cultural differences |
| Always ________ _________ to the patient | identify yourself |
| Always ___________ before entering a patient room | knock |
| Never _________ to a patient, even a child | Lie |
| A parent or guardian of a child must show: | identification |
| How do you approach a child | on their eye level |
| Do not assume an older patient can not: | hear you |
| If you must wake a patient: | don't scare them |
| If a patient verbally attacks you do not: | take it personally |
| If a patient seems to be violent: | get safely out of room and call supervisor or security |
| This is a moral philosophy of rules | ethics |
| These are rules that lead to incarceration if broken | Laws |
| Respondeat superior means: | let the master speak/answer |
| the threat of bodily harm: | assault |
| bodily harm or touching without consent: | battery |
| Basis of majority of malpractice cases: | negligence |
| if a professional breaches duty: | derelict |
| the breach of the duty of care: | direct cause |
| legally recognizable injury to the patient: | damages |
| The three C's of Phlebotomist preventing malpractice cases are: | caring, communication, and competence |
| Patient bill of rights gives patients the right to: | refuse care, be treated with respect, and privacy |
| Informing a patient of what will be done then asking for permission from them is called: | informed consent |
| Regardless of a patient diagnosis the patient should never be; | discriminated against |
| Three times a patient can not refuse treatment are: | minor, mentally incompetent, court order |
| no means______. when it comes to blood draws: | NO! |
| If a patient refuses a draw what does the phlebotomist do: | explain it is needed then get informed consent or notify Dr of refusal |
| If you don't document an issue it: | did not happen |
| HIPPA stands for | health insurance portability and accountability act |
| HIPPA protects patient: | privacy, confidentiality |
| Breaking HIPPA can result in: | fines, termination, or charges |
| How do you identify a patient | use the three part ID process |
| What are the three parts to the PT identification process: | Ask, compare, validate |
| Always ask a patient their name never: | call them by name till ID is confirmed |
| A patient unique identification number is: | their medical record number or social security number |
| What do we do differently if the patient is in a coma or on a vent? | NOTHING we treat them with the same respect |
| We may need to bend or adapt when drawing: | a mental health patient |
| Patient identification, labeling, and good specimen collection are all part of: | the pre-examination phase |
| Fasting, time of day draw occurs, and any other influence on a blood draw are all: | Patient factors |
| Normal blood result ranges are called: | reference ranges |
| chemicals or other substances being measured/tested are: | analytes |
| Patient variables that can effect blood tests are: | stress, posture, exercise, diurnal variations, alcohol, and tobacco |
| Anxiety, fear, exercise, and nervousness effect the blood by: | elevating the white blood cells |
| After 8-12 hrs of rest the body is in a: | basal state |
| diurnal rhythm or changes through out the day are known as: | diurnal variations |
| A baby has to stop crying ____________ before being drawn | sixty minutes |
| Collecting blood at a specific time after eating a meal is known as: | postprandial |
| peak and trough are part of: | therapeutic drug monitoring |
| a specimen collected when the serum drug level is at its highest is the | peak level |
| a specimen drawn just before the next dose of medication is due is the | trough level |
| TDM timing is: | critical for correct results |
| A sample that appears milky is | lipemic, fatty |
Created by:
CWillems
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