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Unit One.
The Marketing Plan
| Question | Answer |
|---|---|
| the process of planning, pricing, promoting, selling, and distributing ideas, goods, or services to create exchanges that satisfy customers | Marketing |
| tangible items that have monetary value and satisfy your needs and wants | Goods |
| intangible items that have monetary value and satisfy your needs and wants | Services |
| the idea that a business should strive to satisfy customers' needs and wants while generating a profit for the firm | Marketing Concepts |
| the attributes of a product or service that make it capable of satisfying consumers' wants and needs | Utility |
| all people who share similar needs and wants and who have the ability to purchase a given product | Market |
| consumers who purchase goods and services for personal use | Consumer Market |
| business-to-business (B-to-B) market includes all businesses that buy products for use in their operations | Industrial Market |
| a company's percentage of total sales volume generated by all companies that compete in a given market | Market Share |
| the group that is identified for a specific marketing program | Target Market |
| to develop a clear picture of their target market | Customer profile |
| includes four basic marketing strategies called the four P's: product, place, price, and promotion | Marketing Mix |
| the acronym for strengths, weakness, opportunities, threats | SWOT analysis |
| a brief over-view of the entire marketing plan and gives an explanation of the costs involved in implementing the plan | Executive summary |