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Consumer conflict 2

Small claims, small claims procedure

QuestionAnswer
What is the small claims court The small claims court is for when there’s consumer conflict with eg. A faulty good , poor quality production or damage to property, anything up to €2000 can go to the scc
What is the small claims procedure Application, small claims registar, referral to district court and appealing a decision
What’s application The consumer submits a form outlining the complaint and the amount they are claiming
What is Small claims registar They organise a meeting with the business and consumer to resolve the dispute, if that cannot be done the case is sent to the district court
Explain the referral to the district court The judge listens to each side and decides wether; >money is to the consumer >goods are ordered to be repaired or > award compensation
Explain appealing for decision If a consumer or a business is not happy with the judgement made they can make an appeal within 14 days of the last judgement
Created by: kimcocokelly
 

 



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