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topic 5
consumer conflict
| Term | Definition |
|---|---|
| Caveat Emptor | Let the buyer beware |
| Conflict may arise due to | Poor quality goods Overpriced goods Bad customer service |
| Non-legislative methods of solving conflict. | This means that the consumer and the shop should try to solve the conflict themselves or with the help of others |
| Methods of solving conflict | Meet and talk Negotiation Consumer Association of Ireland |