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ISTQB F.L. 1.1
ISTQB Foundation Level Glossary
| Question | Answer |
|---|---|
| A flaw in a component or system that can cause the component or system to fail to perform its required function. | Bug - Defect - Fault |
| A human action that produces an incorrect result. | Error - Mistake |
| Deviation of the component or system from its expected delivery, service or result. | Failure |
| The degree to which a component, system or process meets specified requirements and/or user/customer needs and expectations. | Quality |
| A factor that could result in future negative consequences; usually expressed as impact and likelihood. | Risk |