Save
Busy. Please wait.
or

show password
Forgot Password?

Don't have an account?  Sign up 
or

Username is available taken
show password

why


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.


Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't know (0)
Remaining cards (0)
Know (0)
0:00
share
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Business

Resolving Conflict in the Workplace

TermDefinition
Industrial Relations The relationship between employee and employer
Pay Claims Demand made by employees to their employer for an increase in pay
Trade Unions An organisation that aims to protect and improve the pay and working conditions of its members
Stop Steward Elected by trade union members and acts as a representative in the workplace
Irish Congress of Trade Unions (ICTU) Represents and campaigns on behalf of trade union members in Ireland
Bargaining When employees and managers meet to discuss a wide range of issues including pay
Official Strike When employees refuse to enter into the workplace and perform their normal duties
All-Out Strike All employees in the business go on strike even employees that aren't directly involved
Work to Rule Employees carry out their duties as stated in their contract and they don't carry out other duties.
Token Stoppage Employees refuse to work for a short period of time
Overtime Ban Employees refuse to work overtime this may put employer under a lot pf pressure
Unofficial Strike Employees take strike but do not meet all or some of the requirements of an official strike
Wildcat/Lightening Strike When employees goon strike without informing their employer
Political Strike Employees leave the workplace to protest against governments actions
Negotiation Both parties meet and bargain with each other
Conciliation An independent conciliator listens to both sides of the dispute
Mediation An independent mediator listens to both sides and outlines how they think the problem should be resolved
Arbitration An arbitrator listens to both parties and makes a decision on how the problem should be resolved
Industrial Relations Act 1990 Introduced to improve industrial relations in Ireland and to help resolve disputes
Trade Dispute Relates to disputes between employees and employers
Workplace Relations Commission (WRC) Provides a range of industrial relations services to employers and employees
Labour Court Court of last result for industrial relations aim is to resolve disputes quickly and fairly
Joint Labour Committee (JLC) For employees in certain sectors eg. hairdressing improves pay and working conditions
Unfair Dismissal Act 1977-2015 Introduced to prevent employees being dismissed for unfair reasons
Discrimination Occurs when one person is treated less favorably than another is, has been or would be treated in a comparable situation
Employment Equality Act 1998-2015 Prohibits discrimination in the workplace
Created by: Sophieholmes
 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!

"Know" box contains:
Time elapsed:
Retries:
restart all cards