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Managers
| Term | Definition |
|---|---|
| Conceptual skills | Ability to understand how the parts of an organization are interrelated |
| Controlling | Function that involves evaluating employee performance |
| Directing | Function that involves developing team spirit among employees |
| Executive management | Top-level management |
| Financial resources | Can include money owed to the business by its customers |
| First-line management | Level responsible for the day-to-day activities of employees who carry out the business’s routine work |
| Goals | Something a person intends to acquire, achieve, reach, or accomplish |
| Human resources | People who work to produce goods and services |
| Information | Facts, statistics, and opinions that can be either internal or external in nature |
| Interpersonal skills | Ability to communicate and build relationships with others |
| Management | Process of coordinating resources to accomplish an organization’s goals |
| Management function | Groups of activities related to management, i.e., planning, organizing, staffing, directing, and controlling |
| Manager | Individual who carries out management functions |
| Material resources | Equipment and supplies required to produce and/or sell products |
| Mid-level management | Level responsible for tactical planning and implementing top management goals |
| Middle management | Mid-level management |
| Organizing | The management function of setting up the way the business's work will be done |
| Planning | The management function of deciding what will be done and how it will be accomplished |
| Resources | Items that can be used to produce goods and services |
| Staffing | The management function of finding workers for the business |
| Strategic planning | Long-range planning (three to five years) for the company as a whole |
| Strategies | Plans of action for achieving goals and objectives |
| Supervisory management | First-line management |
| Tactical planning | Short-range planning (one year) of specific actions the business will take |
| Technical skills | Ability to understand the specialized aspects of jobs |
| Top-level management | All managers who are responsible for the operation of the company or a business unit |