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Vocab
POBF Lesson 1
| Term | Definition |
|---|---|
| Abbreviation, | a shortened form of a written word or phrase used in place of the whole word or phrase. |
| active | characterized by action rather than by contemplation or speculation an active life. |
| Aggressive communication style | Aggressive communication is a method of expressing needs and desires that does not take in to account the welfare of others. A harmful communication style, aggressive communication can end up worsening social anxiety by making others view you more harshly |
| Analyzers | An analyser or analyze is a person or device that analyses given data . |
| Analyzers' non-verbal behaviors | Non-verbal communication includes pitch, speed, tone and volume of voice, gestures and facial expressions, body posture, stance, and proximity to the listener, eye movements and contact, and dress and appearance. |
| assertive communication style, | Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way |
| Brainstorming, | the mulling over of ideas by one or more individuals in an attempt to devise or find a solution to a problem |
| Constructive Criticism | Constructive Criticism is when instead of telling |
| Controllers, Controllers' non-verbal behaviors | As a matter of fact, there are six major categories of nonverbal behavior. These behaviors can be practiced in the mirror prior to giving a speech or presentation in front of an audience to perfect them. |
| Criticism | Generally, it suggests disapproval of something, or disagreement with something – it emphasizes the downsides of something. |
| Customer | A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers. See also buyer. |
| , Customer Relations AKA customer service | Customer relations are the relationships that a business has with its customers and the way in which it treats them. ... Customer relations is the department within a company that deals with complaints from customers. |
| Defensive, | Defensive behavior is defined as that behavior which occurs when an individual perceives threat or anticipates threat in the group. |
| Detached | In regards to emotional detachment, it is a feeling of being unable to connect and open up to people. |
| Enunciate | . Make sure your enunciation is clear when ordering in a restaurant so you don't get French flies instead of French fries. |
| Etiquette | The rules of writing a thank you note are an example of etiquette. |
| Formative evaluation | refers to a wide variety of methods that teachers use to conduct in-process evaluations of student comprehension, learning needs, and academic progress during a lesson, unit, or course |
| , Impact evaluation, Involved | Impact evaluation assesses the changes that can be attributed to a particular intervention, such as a project. |
| Need Target audience |
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ylop52
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