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POBF lesson 1.01
Vocab 1.01
| Term | Definition |
|---|---|
| Abbreviation | A shortened form of a word or phrase |
| Active | engaging in things and activities |
| Aggressive communication style | when people express their feelings and opinion |
| Analyzers | Detailed, oriented people, and are logical |
| Analyzers Non verbal Behaviors | Cautious, soft spoken and limited facial expressions |
| Assertive communication style | express their own needs, desires, ideas and feelings, while also considering the needs of others |
| Brainstorming | group discussion to produce ideas or solve problems. |
| Collaborators | Easy going people and are easy to convince |
| Collaborators non-verbal behaviors | increase task efficiency and improve collaboration between people |
| constructive criticism | offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments |
| controllers | Type of Communicator characterized as take charge people |
| controllers non-verbal behaviors | includes facial expressions, the tone and pitch of the voice, gestures displayed through body language |
| criticism | the expression of disapproval of someone or something based on mistakes |
| customer | someone who that buys goods or services from a store or business. |
| Customer relations | refers to the way a business communicates and interacts with the public to gain and retain customers |
| Defensive | very anxious to challenge or avoid criticism. |
| Detatched | separate or disconnected. |
| Enunciate | say or pronounce clearly. |
| Etiquette | social acceptable behavior |
| Formative Evaluation | a method for judging the worth of a program |
| Impact Evaluation | an assessment of how the intervention being evaluated affects |
| Involved | difficult to comprehend |
| Need | require because it is essential or very important. |
| Non-verbal | Facial expressions, body language, and posture |
| Objective | not influenced by personal feelings |
| Passive | allowing what happens or what others do, without active response |
| Passive aggressive communication style | individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others |
| passive communication style | individuals have developed a pattern of avoiding expressing their opinions or feelings |
| Process Evaluation | determine how successfully the project followed the strategy laid out |
| Professional | engaged in a specified activity as one's main paid occupation rather than as a pastime. |
| Reflection | serious thought or consideration. |
| Research | Know your target audience |
| Socializers | Outgoing people who thrive on change |
| Socializers non-verbal behaviors | Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions |
| Specificity | Allows you to talk to more than one group |
| Strategy | Helps connect to your target audience |
| Sympathize | feel or express sympathy. |
| Target Audience | A particular group at which a film, book, advertising campaign is aimed. |
| Verbal | Sounds, languages, and a tone of voice |
Created by:
MCCOYJ4
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