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POBF Lesson 1.01

Vocabulary

TermDefinition
Abbreviation a shortened form of a word or phrase.
Active engaging or ready to engage in physically energetic pursuits.
Aggressive Communication Style is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others
Analyzers is a person or device that analyses given data
Assertive Communication Style style features an open communication link while not being overbearing.
Brainstorming group discussion to produce ideas or solve problems.
Collaborators a person who works jointly on an activity or project; an associate.
Collaborators Non-Verbal Behaviors gestures, facial expressions, tone of voice, eye contact (or lack thereof), body language, posture, and other ways people can communicate without using language
Constructive Criticism the process of offering valid and well-reasoned opinions about the work of others
Controllers a person or thing that directs or regulates something
Controllers' Non-Verbal Behaviors gestures, facial expressions, tone of voice, eye contact (or lack thereof), body language, posture, and other ways people can communicate without using language
Criticism the expression of disapproval of someone or something based on perceived faults or mistakes.
Customer a person or organization that buys goods or services from a store or business.
Customer Relations the process and manner by which a business develops, establishes, and maintains relationships with its customers
Defensive very anxious to challenge or avoid criticism.
Detached aloof and objective.
Enunciate say or pronounce clearly.
Etiquette the customary code of polite behavior in society or among members of a particular profession or group.
Formative Evaluation is a method for judging the worth of a program while the program activities are forming
Impact Evaluation is an assessment of how the intervention being evaluated affects
Involved difficult to comprehend; complicated.
Need (Target Audience) target market are the customers most likely to purchase your products.
Non- Verbal gestures, facial expressions, tone of voice, eye contact (or lack thereof), body language, posture, and other ways people can communicate without using language
Objective (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts.
Passive accepting or allowing what happens or what others do, without active response or resistance.
Passive Aggressive Communication Style avoiding direct or clear communication, evading problems, fear of intimacy or competition, making excuses, blaming others, obstructionism, playing the victim, feigning compliance with requests, sarcasm, backhanded compliments, and hiding anger.
Passive Communication Style accepting or allowing what happens or what others do, without active response or resistance
Process Evaluation focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model.
Professional relating to or connected with a profession.
Reflection serious thought or consideration.
Research (Target Audience) target market are the customers most likely to purchase your products.
Socializers a person who enjoys mixing socially with others.
Socializers' Non-Verbal Behaviors gestures, facial expressions, tone of voice, eye contact (or lack thereof), body language, posture, and other ways people can communicate without using language
Specificity (Target Audience) target market are the customers most likely to purchase your products.
Strategy (Target Audience) target market are the customers most likely to purchase your products.
Sympathize feel or express sympathy.
Target Audience target market are the customers most likely to purchase your products.
Verbal relating to or in the form of words.
Created by: kingz
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