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POBF Lesson 1
Wednesday
| Term | Definition |
|---|---|
| Abbreviation | a shortened form of a word or phrase. |
| Active | engaging or ready to engage in physically energetic pursuits. |
| Aggressive communication style | is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others. |
| Analyzers | is a person or device that analyses given data |
| Analyzers non-verbal behaviors | |
| Assertive communication style | Thought to be the most effective form of communication |
| Brainstorming | group discussion to produce ideas or solve problems. |
| Collaborators | a person who works jointly on an activity or project; an associate.a person who works jointly on an activity or project; an associate. |
| Collaborators non-verbal behaviors | |
| Constructive Criticism | is the process of offering valid and well-reasoned opinions about the work of others, |
| Controllers | a person or thing that directs or regulates something. |
| Controllers non-verbal behaviors | the tone and pitch of the voice, gestures displayed through body language |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes. |
| Customer | a person or organization that buys goods or services from a store or business. |
| Customer Criticism/ Customer Service | is the support you offer your customers |
| Defensive | used or intended to defend or protect. |
| Detached | separate or disconnected. |
| Enunciate | say or pronounce clearly. |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | judging the worth of a program while the program activities are forming |
| Impact evaluation | is an assessment of how the intervention being evaluated affects. |
| Involved | difficult to comprehend; complicated. |
| Need | require (something) because it is essential or very important. |
| Non-Verbal | not involving or using words or speech. |
| Objective | (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts. |
| Passive | accepting or allowing what happens or what others do, without active response or resistance. |
| Specificity | the quality of belonging or relating uniquely to a particular subject. |
| Verbal | relating to or in the form of words. |
| Sympathize | feel or express sympathy. |
| Socializers non-verbal behavior | |
| Research | is defined as a careful consideration of study regarding a particular concern or a problem using scientific methods. |
| Reflection | the throwing back by a body or surface of light, heat, or sound without absorbing it. |
| Professional | relating to or connected with a profession. |
| Process evaluation | focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out |
| Passive Aggression communication style | is a style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way. |
| Passive communication style |
Created by:
rcar2031
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