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POBF Lesson 1
Vocabulary
| Term | Definition |
|---|---|
| abbreviation | a shortened form of a word or phrase. |
| active | engaging or ready to engage in physically energetic pursuits. |
| aggressive communication style | method of expressing needs and desires that does not take in to account the welfare of others. |
| analyzer | a person or device that analyses given data |
| analyzer' non verbal behaviors | analyzer by body language |
| assertive communication style | means that you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others. |
| brainstorming | group discussion to produce ideas or solve problems. |
| collaborators | a person who works jointly on an activity or project; an associate. |
| collaborators' non verbal behaviors | collaborators is by facial expressions |
| constructive criticism | is the process of offering valid and well-reasoned opinions about the work of others |
| controllers | a person or thing that directs or regulates something |
| controllers' non verbal behaviors | is the non linguistic transmission of information through visual |
| criticism | the expression of disapproval of someone or something based on perceived faults or mistakes. |
| customer | the assistance and advice provided by a company to those people who buy or use its products or services. |
| customer relations AKA customer service | is an upper management customer service employee who oversees all interactions between a company and its customers |
| defensive | used or intended to defend or protect. |
| detached, | separate or disconnected. |
| enunciate | say or pronounce clearly |
| etiquette | the customary code of polite behavior in society or among members of a particular profession or group. |
| formative evaluation | a method for judging the worth of a program while the program activities are forming |
| impact evaluation | is an assessment of how the intervention being evaluated affects |
| involved | difficult to comprehend; complicated |
| need "target audience" | expressing necessity or obligation. |
| non verbal | not involving or using words or speech. |
| objective | thing aimed at or sought; a goal |
| passive | accepting or allowing what happens or what others do, without active response or resistance. |
| specificity (target audience) | the quality of belonging or relating uniquely to a particular subject. |
| strategy (target audience ) | a plan of action or policy designed to achieve a major or overall aim. |
| verbal | involving or using words or speech. |
| sympathize | feel or express sympathy. |
| socializes non verbal behaviors | Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone. |
| Research (Target audience) | A target market is the specific group of people you want to reach with your marketing message |
| reflection | the throwing back by a body or surface of light, heat, or sound without absorbing it. |
| professional | engaged in a specified activity as one's main paid occupation rather than as a pastime. |
| process evaluation | focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model |
| passive aggressive communication style | People who develop a pattern of passive-aggressive communication usually feel powerless, stuck, and resentful |
| passive communication style | PASSIVE COMMUNICATION is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs. |
Created by:
kayspazzz
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