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POBF lesson 1
vocabulary
| Term | Definition |
|---|---|
| Abbreviation | a shortened form of a word or phrase. |
| Active | engaging or ready to engage in physically energetic pursuits. |
| Aggressive communication style | individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others. |
| Analyzers | a person or device that analyses given data. |
| Analyzers' non-verbal behavior | analyzing and visualizing human behavior in a human-human or human-agent conversation |
| Assertive communication style | the ability to express positive and negative ideas and feelings in an open, honest and direct way. |
| Brainstorming | group discussion to produce ideas or solve problems. |
| Collaborators | a person who works jointly on an activity or project; an associate. |
| Collaborators' non-verbal behavior | |
| Constructive Criticism | offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an opposition one. |
| Controller | a person or thing that directs or regulates something. |
| Controllers' non-verbal behavior | |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes. |
| Customer Relations AKA customer service | the assistance and advice provided by a company to those people who buy or use its products or services. |
| Defensive | used or intended to defend or protect. |
| Detached | separate or disconnected. |
| Enunciate | say or pronounce clearly. |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group. |
| formative evaluation | a method for judging the worth of a program while the program activities are forming (in progress). |
| impact evaluation | an assessment of how the intervention being evaluated affects |
| involved | difficult to comprehend; complicated. |
| Need (target audience) | |
| non-verbal | not involving or using words or speech. |
| objective | (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts. |
| passive | accepting or allowing what happens or what others do, without active response or resistance. |
| Specificity(target audience) | the quality of belonging or relating uniquely to a particular subject. |
| Strategy (target audience) | |
| Verbal | relating to or in the form of words. |
| Sympathize | agree with a sentiment or opinion |
| Socializes' non-verbal behavior | |
| Research (target audience) | creative and systematic work undertaken to increase the stock of knowledge, including knowledge of humans, culture and society, and the use of this stock of knowledge to devise new applications |
| Reflection | serious thought or consideration. |
| professional | engaged in a specified activity as one's main paid occupation rather than as a pastime. |
| Process evaluation | As opposed to outcome or impact evaluations, a process evaluation focuses on the first three segments of the logic model |
| Passive Aggressive communication style | communicate with body language or a lack of open communication to another person. |
| Passive communication style | a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs. |
| customer | someone who pays for goods or services |
Created by:
Nickayla Mcdowall
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