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POBF Lesson 1

Vocabulary

TermDefinition
Abbreviation A shorten form of word or phrase.
Active getting ready to engage or engaging in physical energetic pursuits.
Aggressive communication style A harmful communication style, aggressive communication can end up worsen.
Analyzer Is a person or device that analyses given data.
Analyzers' non-verbal behaviors Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expression.
assertive Communication style the most effective form of communication.
Brainstorming the process of getting a group to think of unlimited ways to vary a product or solve a problem.
Collaborators Communication style in which the person is typically laid-back, relationship-oriented, and likes working with others.
Collaborators' non-verbal behaviors without the use of spoken language.
Constructive Criticism is the process of offering valid and well-reasoned opinions about the work of others.
Controller Communication style in which the person typically takes charge, is task-oriented, and likes being in command.
Controllers non-verbal behaviors is the nonlinguistic transmission of information through visual, auditory, tactile, and kinesthetic (physical) channels
Criticism The expression of disapproval of someone or something based on perceived faults or mistakes.
Customer An individual that purchases goods or services.
Customer Relations AKA customer service describes the ways that a company will engage with its customers to improve the customer experience
Defensive used or intended to defend or protect
Detached separate or disconnected.
Enunciate to pronounce clearly
Etique an individual that purchases goods or services
formative evaluation is a method for judging the worth of a program while the program activities are forming
impact evaluation Impact evaluation assesses the changes that can be attributed to a particular intervention
involved difficult to comprehend; complicated.
Need(target audience) require (something) because it is essential or very important.
Non-verbal communication that doesn't involve using words or speech
Objective not influenced by personal feelings or opinions in considering and representing facts.
passive accepting or allowing what happens or what others do, without active response or resistance.
specifity (target oudience) the narrowness of the range of substances with which an antibody or other agent acts or is effective.
strategy (target audience) a plan of action or policy designed to achieve a major or overall aim.
verbal communication in the form of words
sympathize to feel or express sympathy or compassion
socializers Non-verbal behaviors people who engoys comuni8cating with others
research (target audience) the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions.
reflection serious thought or consideration.
professional one who claims to be an expert
process evaluation to determine how successfully the project followed the strategy laid out in the logic model
passive agressive communication style is a style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way.
passive communication style is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.
Created by: daya8921
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