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POBF Lesson 1
Vocabulary
| Term | Definition |
|---|---|
| Abbreviation | A shortened form of a word or phrase. |
| Active | Being energized or prepared |
| Aggressive Communication Style | Is a method of expressing needs and desires that does not take in to account the welfare of others. |
| Analyzers | Detailed, oriented people, and are logical |
| Analyzers' Non-Verbal Behaviors | Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions |
| Assertive Communication Style | Is the ability to express positive and negative ideas and feelings in an open, honest and direct way. |
| Brainstorming | To think of multiple ideas related to a topic |
| Collaborators | Easy going people and are easy to convince |
| Collaborators' Non-Verbal Behaviors | Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone |
| Constructive Criticism | Helping another person out by telling them their defects in a helpful manner |
| Controllers | People that take charge and are hard to convince |
| Controllers' Non-Verbal Behaviors | Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion |
| Criticism | To judge a person by looking at their every flaw |
| Customer | A buyer |
| Customer Relations AKA Customer Service | Helping out a customer if things go wrong |
| Defensive | Protecting one-self |
| Detached | Separate or disconnected. |
| Enunciate | Say or pronounce clearly |
| Etiquette | Polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | Ensures that an activity program is appropriate |
| Impact Evaluation | Often serve an accountability purpose to determine if and how well a program worked |
| Involved | Being really into some |
| Need (Target Audience) | Know what they need to hear |
| Non-Verbal | Facial expressions, body language, and posture |
| Objective | A target aimed at |
| Passive | Accepting or allowing what happens or what others do, without active response or resistance. |
| Specificity (Target Audience) | The quality of belonging or relating uniquely to a particular subject. |
| Strategy (Target Audience) | Helps connect to your target audience |
| Verbal | Talking, Speaking, Communication |
| Sympathize | Feelings of pity and sorrow for someone else's misfortune. |
| Socializers' Non-Verbal Behaviors | Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone. Target audience. A particular group at which a film, book, advertising campaign, etc., is aimed. |
| Research (Target Audience) | Know your target audience |
| Reflection | Serious thought or consideration. |
| Professional | A person engaged or qualified in a profession |
| Process Evaluation | Determines whether program activities have been implemented as intended |
| Passive Aggressive Communication Style | Behaviors are those that involve acting indirectly aggressive rather than directly aggressive. |
| Passive Communication Style | Is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs |
Created by:
kimberlinnaaa
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