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POBF Lesson 1

Vocab

TermDefinition
Abbreviation a shortened form of a word or phrase
Active engaging or ready to engage in physically energetic pursuits
Aggressive communication style a style in which individuals express their feelings and opinions
Analyzers a person or device that analyses given data
Analyzers' non verbal behaviors You get the data
Assertive communication style Thought to be the most effective form of communication, the assertive communication style features an open communication link while not being overbearing
Brainstorming A group problem solving technique in which members sit around a list ideas and possible solutions to a problem
Collaborators a person who works jointly on an activity or project; an associate.
Collaborators' non-verbal behaviors Not working together I guess I don't know
Constructive Criticism Offering valid and well-reasoned opinions about the work of others
Controllers a person or thing that directs or regulates something.
Controllers' non-verbal behaviors includes facial expressions, the tone and pitch of the voice, gestures displayed through body language
Criticism Pointing out faults or shortcomings
Customer Someone who pays for goods and services
Customer Relations AKA customer service Refers to the way a business communicate and interacts with the public to gain and retain customers
Defensive used or intended to defend or protect
Detached separate or disconnected.
Enunciate Speak or state safely
Etiquette Socially acceptable behavior
Formative evaluation a method for judging the worth of a program while the program activities are forming
Impact evaluation an assessment of how the intervention being evaluated affects. outcomes, whether these effects are intended or unintended.
Involved difficult to comprehend; complicated.
Need require (something) because it is essential or very important.
Non-Verbal not involving or using words or speech.
Objective (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts.
Passive accepting or allowing what happens or what others do, without active response or resistance.
Specificity the quality of belonging or relating uniquely to a particular subject.
Strategy a plan of action or policy designed to achieve a major or overall aim.
Verbal relating to or in the form of words.
Sympathize feel or express sympathy.
Socializers ' non verbal behaviors
Research the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions.
Reflection the throwing back by a body or surface of light, heat, or sound without absorbing it.
Professional relating to or connected with a profession.
Passive Aggressive communication style
Passive communication
Created by: emilianocarreno
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