click below
click below
Normal Size Small Size show me how
POBF Lesson 1
Vocab
| Term | Definition |
|---|---|
| Abbreviation | a shortened form of a word or phrase |
| Active | engaging or ready to engage in physically energetic pursuits |
| Aggressive communication style | a style in which individuals express their feelings and opinions |
| Analyzers | a person or device that analyses given data |
| Analyzers' non verbal behaviors | You get the data |
| Assertive communication style | Thought to be the most effective form of communication, the assertive communication style features an open communication link while not being overbearing |
| Brainstorming | A group problem solving technique in which members sit around a list ideas and possible solutions to a problem |
| Collaborators | a person who works jointly on an activity or project; an associate. |
| Collaborators' non-verbal behaviors | Not working together I guess I don't know |
| Constructive Criticism | Offering valid and well-reasoned opinions about the work of others |
| Controllers | a person or thing that directs or regulates something. |
| Controllers' non-verbal behaviors | includes facial expressions, the tone and pitch of the voice, gestures displayed through body language |
| Criticism | Pointing out faults or shortcomings |
| Customer | Someone who pays for goods and services |
| Customer Relations AKA customer service | Refers to the way a business communicate and interacts with the public to gain and retain customers |
| Defensive | used or intended to defend or protect |
| Detached | separate or disconnected. |
| Enunciate | Speak or state safely |
| Etiquette | Socially acceptable behavior |
| Formative evaluation | a method for judging the worth of a program while the program activities are forming |
| Impact evaluation | an assessment of how the intervention being evaluated affects. outcomes, whether these effects are intended or unintended. |
| Involved | difficult to comprehend; complicated. |
| Need | require (something) because it is essential or very important. |
| Non-Verbal | not involving or using words or speech. |
| Objective | (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts. |
| Passive | accepting or allowing what happens or what others do, without active response or resistance. |
| Specificity | the quality of belonging or relating uniquely to a particular subject. |
| Strategy | a plan of action or policy designed to achieve a major or overall aim. |
| Verbal | relating to or in the form of words. |
| Sympathize | feel or express sympathy. |
| Socializers ' non verbal behaviors | |
| Research | the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions. |
| Reflection | the throwing back by a body or surface of light, heat, or sound without absorbing it. |
| Professional | relating to or connected with a profession. |
| Passive Aggressive communication style | |
| Passive communication |