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POBF Lesson 1.01
Vocabulary
| Term | Definition |
|---|---|
| Abbreviation | a shortened form of a word or phrase |
| Active | participating or engaged in a particular sphere or activity in a positive or spontaneous rather than a passive way |
| Aggressive Communication Style | pursuing one's aims and interests forcefully, sometimes unduly so |
| Analyzers | a person or device that analyses given data |
| Analyzers' Non-verbal Behaviors | includes facial expressions, the tone and pitch of the voice, gestures displayed through body language (kinesics) and the physical distance between the communicators (proxemics) |
| Assertive Communication Styles | features an open communication link while not being overbearing, Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others |
| Brainstorming | group discussion to produce ideas or solve problems |
| Collaborators | a person who works jointly on an activity or project; an associate |
| Collaborators' Non-verbal behaviors | facial expressions and gestures, interaction also depends heavily on the actions, postures, movements and expressions of the talking body |
| Constructive Criticism | the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one |
| Controllers | a person or thing that directs or regulates something, a person in charge of an organization's finances. |
| Controllers' Non-verbal Behaviors | includes facial expressions, the tone and pitch of the voice, gestures displayed through body language (kinesics) and the physical distance between the communicators (proxemics) |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistake |
| Customer | a person or organization that buys goods or services from a store or business |
| Defensive | very anxious to challenge or avoid criticism |
| Detached | separate or disconnected |
| Enunciate | say or pronounce clearly |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group |
| Formative Evaluation | (sometimes referred to as internal) is a method for judging the worth of a program while the program activities are forming (in progress). They can be conducted during any phase of the ADDIE process. |
| Impact Evaluation | an accountability purpose to determine if and how well a program worked, Impact Evaluations can also help answer program design questions to determine which, among several alternatives, is the most effective approach |
| Involved | (of a situation or event) include (something) as a necessary part or result |
| Need (target audiance) | the demographic of people most likely to be interested in your product or service. If you own a plumbing company, your target audience is property owners, both commercial and residential |
| Non verbal | not involving or using words or speech |
| Customer Relations | the relationships that a business has with its customers and the way in which it treats them. ... Customer relations is the department within a company that deals with complaints from customers |
| Objective | a thing aimed at or sought; a goal |
| Passive | accepting or allowing what happens or what others do, without active response or resistance |
| Passive Aggressive Communication Style | feel powerless, stuck, and resentful – in other words, they feel incapable of dealing directly with the object of their resentments. Instead, they express their anger by subtly undermining the object (real or imagined) of their resentments |
| Passive Communication Style | a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs |
| Process Evaluation | focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model |
| Professional | relating to or connected with a profession |
| Reflection | serious thought or consideration |
| Research (target audience) | investigate systematically |
| Socializers | a person who enjoys mixing socially with others |
| Socializers' Non verbal Behaviors | facial expressions and gestures, interaction also depends heavily on the actions, postures, movements and expressions of the talking body |
| Specificity (target audience) | identify clearly and definitely |
| Strategy (target audience) | a plan of action or policy designed to achieve a major or overall aim |
| Sympathize | understand and share the feelings of another |
| Target Audience | a particular group at which a film, book, advertising campaign, etc., is aimed |
| Verbal | relating to or in the form of words |
Created by:
gmatheson
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