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POBF Lesson 1.01

1.01 Vocabulary

Abbreviation A shortened term for a word or phrase
Active engaging or ready to engage in physically energetic pursuits.
Aggressive Communication Style a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others
Analyzers is a person or device that analyses given data.It examines in detail the structure of the given data and tries to find patterns and relationships between parts of the data
Analyzers' Non-verbal Behaviors cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions
Assertive Communication Style Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others
Brainstorming group discussion to produce ideas or solve problems.
Collaborators easy going people and are easy to convince
Collaborators' Non-verbal Behaviors appear relaxed, ask alot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone
Constructive Criticism the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one.
Controllers people that take charge and are hard to convince
Controllers' Non-verbal Behaviors direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion.
Criticism the expression of disapproval of someone or something based on perceived faults or mistakes
Customer a person or organization that buys goods or services from a store or business
Customer Relations (Customer Service) the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you
Defensive used or intended to defend or protect
Detached to be separate or disconnected
Enunciate to express (a proposition, theory, etc.) in clear or definite terms
Etiquette the customary code of polite behavior in society or among members of a particular profession or group
Formative Evaluation ensures that an activity program is appropriate
Impact Evaluation measure program effectiveness in the target audience
Involved difficult to comprehend; complicated
Need (Target Audience) a particular group at which a film, book, ad campaign, etc. is aimed
Non-verbal facial expressions, body language, and posture
Objective a goal
Passive accepting or allowing what happens or what others do, without active response or resistance
Passive Aggressive Communication Style a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others
Passive Communication Style when someone is unable to stand up for their beliefs
Process Evaluation focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model
Professional a person engaged or qualified in a profession
Reflection serious thought or consideration
Research (Target Audience) understanding what your audience will think about the topic
Socializers a person who enjoys mixing socially with others
Socializers' Non-verbal Behaviors vocal elements, which is referred to as paralanguage and includes pitch, volume, and rate, and nonvocal elements, which are usually referred to as body language and includes gestures, facial expressions, and eye contact, among other things
Specificity (Target Audience) the specificity of the group is based on factors like age, location, income, etc.
Strategy (Target Audience) a plan of action or policy designed to achieve a major or overall aim
Sympathize to feel or express sympathy
Target Audience a particular group at which a film, book, advertising campaign, etc is aimed
Verbal relating to or on the form of words
Created by: kdickinson



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