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POBF Lesson 1.01
Vocabuulary
| Term | Definition |
|---|---|
| Abbreviation | a shortened form of a word or phrase. |
| Active | a listener that's paying attention to the speaker |
| Aggressive Communication Style | in which Individual express their feelings and opinions and advocate for their needs in a way that violates the rights of others. |
| Analyzers | a person or device that analysis given data. |
| Analyzers' Non- verbal Behaviors | limited eye contact, facial expression,shy |
| Assertive Communication Style | express own needs,desires |
| Brainstorming | thinking aggressively. |
| Collaborators | working together |
| Collaborators Non' verbal Behaviors | Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an |
| Constructive criticism | offering valid and well reasoned opinions about the work of others |
| Criticism | the expression of disapproval |
| Customer | a person that buy goods and services at a store |
| Customer Relations | maintains a relationship of the customer. |
| defensive | very anxious to challenge or avoid criticism. |
| Detached | separate and disconnected |
| Enunciate | define terms |
| Etiquette | polite behavior |
| Formative Evaluation | Evaluate prior to and during implementation of an idea. |
| Impact Evaluation | an assessment of how the intervention being evaluated affects |
| Involved | difficult or complicated |
| Need ( Target Audience) | Knowing your target audience involves knowing the specific needs of the audience and not just the message you want to convey. |
| Objective | When something is based on facts not personal feelings, fictional matter, or interpretation. |
| Passive | accepting or allowing what happens . |
| Passive Aggressive Communication Style | indirectly make sure that others are aware of my needs, desires and opinions and give little or no thought to theirs.. |
| Passive Communication Style | do not express my needs, desires and opinions directly and I put others' needs above my own.. |
| Process Evaluation | Help employees/customers see how an idea achieved.. |
| Professional | relating to or connected with a profession. |
| Reflection | throwing back by a body or surface of light, heat, or sound without absorbing it. |
| Research ( Target Audience) | market is the specific group of people you want to reach with your marketing message. |
| Socializers | a person that is social with others |
| Socializers Non-verbal Behaviors | Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone.. |
| Specificity ( Target Audience ) | Outspoken to make decision |
| Strategy (Target Audience) | targeting a specific group for like marketing and etc |
| Sympathize | feeling bad or sad for someone |
| Target Audience | a particular group that is aimed for like products and etc |
| Verbal | relating to or form of words |
Created by:
WaturuF
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