Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
pobf lesson 1.01
vocab
| Term | Definition |
|---|---|
| Abbreviation | A shortened form of a word or phrase |
| Active | A technique that enables you to verbally and nonverbally communicate in a way that makes you agreeable and easy to understand. |
| Aggressive Communication Style | A method of expressing needs and desires that does not take in to account the welfare of others. |
| Analyzers | Detailed orientated and logic |
| Analyzers' Non-verbal Behaviors | how do they communicate with their body |
| Assertive Communication Style | Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others. |
| Brainstorming | Brainstorming is a group creativity technique by which efforts are made to find a conclusion for a specific problem by gathering a list of ideas spontaneously contributed by its members. |
| Collaborators | group of people who have communication that are usually open ended in nature and they share common beliefs, ideas or thoughts that works towards one common goal. |
| Collaborators' Non-verbal Behaviors | Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone. |
| Constructive Criticism | is the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an op-positional one. |
| Controllers | people that take charge and hard to convince |
| Controllers Non-verbal Behaviors | Non-verbal communication includes facial expressions, the tone and pitch of the voice, gestures displayed through body language (kinesics) and the physical distance between the communicators (proxemics). |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes. |
| Customer | a person or organization that buys goods or services from a store or business. |
| Defensive | very anxious to challenge or avoid criticism. |
| Detached | separate or disconnected. |
| enunciate | say or pronounce clearly. |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | is a method for judging the worth of a program while the program activities are forming (in progress). |
| Impact Evaluation | is an assessment of how the intervention being evaluated affects. outcomes, whether these effects are intended or unintended. |
| Involved | difficult to comprehend; complicated. |
| Need (Target Audience) | is simply a specific group of customers most likely to respond positively to your promotions, products, and services. |
| Non-Verbal | not involving or using words or speech. |
| Objective` | (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts. |
| Passive | accepting or allowing what happens or what others do, without active response or resistance. |
| Passive Aggressive Communication Style | is a style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way. ... Instead, they express their anger by subtly undermining the object (real or imagined) of their resentments. |
| Passive Communication Style | s a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs. |
| Process Evaluation | process evaluation focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model. |
| Professional | engaged in a specified activity as one's main paid occupation rather than as a pastime. "a professional boxer" |
| Reflection | serious thought or consideration. |
| Research (Target Audience) | Know your target audience |
| Socializers | person who enjoys mixing socially with others. |
| Socializers' Non-verbal Behaviors | Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone. |
| Specificity (Target Audience) | The specificity of the group is based on factors like age, location, income, and more. |
| Strategy (Target Audience) | he market target strategy decision is a choice of the people or company in a product market that a company will target with its positioning strategy. |
| Sympathize | agree with a sentiment or opinion. |
| Target Audience | a particular group at which a film, book, advertising campaign, etc., is aimed. |
| Verbal | relating to or in the form of words. |
Created by:
desaiH
Popular Business sets