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POBF lesson 1.01
vocab for lesson 1.01
| Term | Definition |
|---|---|
| Abbreviation | a shortened form of a word or phrase. |
| Active | someone who focuses on what's being said |
| Aggressive Communication Style | a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others |
| Analyzers | detail oriented and logical |
| Analyzers' Non-verbal Behaviors | cautious, limited eye contact, face expressions |
| Brainstorming | group discussion of ideas or solve problems |
| Collaborators | a person who works jointly on an activity or project |
| Collaborators' Non-verbal Behaviors Constructive Criticism | ask questions, expressive tone, etc./ the process of offering valid and well reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather an oppositional one. |
| Controllers | the person with has the most control over a conversation |
| Controllers' Non- Verbal Behaviors | direct, prefer to be in control, sense of urgency, louder volume with expression limited to no emotion |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes |
| Customer | a person or organization that buys goods or services from a store or business |
| Customer Relations(Customer Service) | the process and manner by which a business develops, establishes, and maintains relationships with its customers ;businesses rise and fall through the support of their customer bases. |
| Defensive | very anxious to challenge or avoid criticism |
| Detached | seperate or disconnected |
| Enunciate | to sayor pronounce clearly |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group |
| Formative Evaluation | intended to foster development and improvement within an ongoing activity(or person, product, program,etc.) |
| Impact Evaluation | assess |
| Involved | difficult to comprehend |
| Need(Target Audience) | the specific group of people you want to reach with your marketing message |
| Objective | (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts |
| Passive | accepting or allowing what happens or what others do, without active response or resistance |
| Passive Aggression Communication Style | powerless, stuck, and resentful, incapable of dealing directly with the object of their resentments |
| Passive Communication Style | avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs |
| Process Evaluation | focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model |
| Professional | engaged in a specified activity as one's main paid occupation rather than as a pastime |
| Reflection | serious thought or consideration |
| Research(Target Audience) | finding out what your target audience is in a company or organization |
| Socializers | a person who enjoys mixing socially with others |
| Socializers' Non-verbal Behaviors | outspoken, quick to make a decision,assertive, fast talker, |
| Specificity(Target Audience | allows you to talk to more than one group |
| Strategy(Target Audience) | helps connect to your target audience |
| Sympathize | agree with a sentiment or opinion. |
| Target Audience | a particular group at which a film, book, advertising, campaign, etc. is aimed |
| Verbal | relating to or in the form of words |
Created by:
marquise_tray
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