Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
POBF lesson1.01
vocab 1.01
| Term | Definition |
|---|---|
| abbreviation | a shortened form of a word or phrase. |
| active | active listener gives full attention to others whom are speaking. |
| Aggressive communication Style | a style in which individuals express their feelings and opinions |
| Analyzers | a person or device that analyses given data. |
| Analyzers' Non-verbal behaviors | analyzing and visualizing human behavior in a human-human or human-agent conversation |
| Assertive communication Style | Expressing own ideas, desires, and feelings. Also while considering others |
| Brainstorming | group discussion to produce ideas or solve problems. |
| Collaborators | two or more people working together to complete a task or a goal |
| Collaborators' Non-verbal Behaviors | relaxed ask a lot of questions, have a win-win attitude,hesitant, to make decisions and highly emotional with an expressive tone |
| Constructive Criticism | process of offering valid and well-reasoned opinions about the work of others |
| Controllers | people that take charge and that are hard to convince |
| Controllers' Non-verbal Behaviors | prefers to be in control, and has sense of urgency |
| Criticism | expression of disapproval of someone or something based on perceived faults or mistakes |
| Customer | a person or thing of a specified kind that one has to deal with. |
| Defensive | very anxious to challenge or avoid criticism. |
| Detached | separated or disconnected |
| Enunciate | say or pronounce clearly. |
| etiquette | he customary code of polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | ensure that an activity program is appropiate |
| Impact Evaluation | assessment of how the intervention being evaluated affects. |
| Involved | a part of something or associated with it. |
| Need ( Target Audience) | intended audience or readership of a publication, advertisement, or other message. |
| Objective | not influenced by personal feelings or opinions in considering and representing facts. |
| Passive | grammatical voice construction that is found in many languages. |
| Passive Aggressive Communication Style | a style in which individuals appear passive on the surface but are really acting out anger |
| Passive Communication Style | a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, |
| Process Evaluation | focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic mode |
| Professional | a person engaged or qualified in a profession. |
| Reflection | serious thought or consideration. |
| Research (Target Audience) | the specific group of people you want to reach with your marketing message. |
| Socializers | outgoing, thrive on change and enjoy meeting others. |
| Socializers' Non-verbal Behaviors | —the gestures you make, your posture, your tone of voice, how much eye contact you make—send strong messages. |
| Specify (Target Audience) | The specific group of people you want to reach with your marketing message. |
| Strategy (Target Audience) | decision is a choice of the people or company in a product market that a company will target with its positioning strategy. |
| Sympathize | agree with a sentiment or opinion. |
| Target Audience | is the intended audience or readership of a publication, advertisement, or other message. |
| Verbal | relating to or in the form of words. |
Created by:
crawfordJ
Popular Business sets