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POBF Lesson 1.01
Vocab
| Term | Definition |
|---|---|
| Abbreviation | a shortened form of a word or phrase |
| Active | Active listener gives full attention to listening when others are talking and are focusing on what others said. |
| Aggressive communication style | Aggressive communication is a method of expressing needs and desires that does not take into account the welfare of others. |
| Analyzers | is a person or device that analyses given data. It examines in detail the structure of the given data and tries to find patterns and relationships between parts of the data |
| Analyzers non verbal behaviors | Detail-oriented, logical thinkers who analyze others and situations. Work best alone to come up with solutions, and therefore may take more time to make a decision and take action |
| assertive communication style | features an open communication link while not being overbearing. Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others |
| brainstorming | group discussion to produce ideas or solve problems |
| collaborators | a person who works jointly on an activity or project; an associate |
| collaborators non verbal behaviors | Easy-going, relationship-oriented, and enjoy working with people to work towards a consensus |
| constructive criticism | Constructive criticism is the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one |
| controllers | a person or thing that directs or regulates something |
| controllers non verbal behaviors | Take-charge and want control of themselves, others and situations. Task-oriented, drivers and are only focused on the end goal |
| criticism | the expression of disapproval of someone or something based on perceived faults or mistakes |
| customer | a person or thing of a specified kind that one has to deal with |
| Defensive | very anxious to challenge or avoid criticism |
| Detached | separate or disconnected |
| Enunciate | say or pronounce clearly |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group |
| Formative evaluation | Formative evaluation is intended to foster development and improvement within an ongoing activity (or person, product, program, etc.) |
| Impact evaluation | Impact evaluations often serve an accountability purpose to determine if and how well a program worked. Impact Evaluations can also help answer program design questions to determine which, among several alternatives, is the most effective approach |
| Involved | include something as a necessary part or result as a situation or event. |
| Need (Target Audience) | Analyze your product/service |
| Non verbal | not involving or using words or speech |
| Objective | a thing aimed at or sought; a goal |
| Passive | accepting or allowing what happens or what others do, without active response or resistance |
| Passive aggressive communication style | Passive aggressive communication is a style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way. ... Instead, they express their anger by subtly undermining the object. |
| Passive communication style | Passive communication is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs |
| Process evaluation | A process evaluation focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model |
| Professional | a person engaged or qualified in a profession |
| Reflection | serious thought or consideration |
| Research (Target Audience) | Look at your current customer base Check out your competition |
| Socializers | a person who enjoys mixing socially with others |
| Socializers non verbal behaviors | Outgoing, thrive on change and enjoy meeting people. They get their energy from others and therefore work best when brainstorming with others to make a decision and take action |
| Specificity (Target Audience) | Analyze your product/service. ... Choose specific demographics to target. ... Consider the psycho-graphics of your target |
| Strategy (Target Audience) | Choose specific demographics to target. ... Consider the psycho-graphics of your target |
| Sympathize | feel or express sympathy |
| Target audience | a particular group at which a film, book, advertising campaign, etc., is aimed |
| Verbal | relating to or in the form of words |
| 5 |
Created by:
Rushing W
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