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POBF Lesson 1.01

Vocab

TermDefinition
Abbreviation a shortened form of a word or phrase
Active Active listener gives full attention to listening when others are talking and are focusing on what others said.
Aggressive communication style Aggressive communication is a method of expressing needs and desires that does not take into account the welfare of others.
Analyzers is a person or device that analyses given data. It examines in detail the structure of the given data and tries to find patterns and relationships between parts of the data
Analyzers non verbal behaviors Detail-oriented, logical thinkers who analyze others and situations. Work best alone to come up with solutions, and therefore may take more time to make a decision and take action
assertive communication style features an open communication link while not being overbearing. Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others
brainstorming group discussion to produce ideas or solve problems
collaborators a person who works jointly on an activity or project; an associate
collaborators non verbal behaviors Easy-going, relationship-oriented, and enjoy working with people to work towards a consensus
constructive criticism Constructive criticism is the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one
controllers a person or thing that directs or regulates something
controllers non verbal behaviors Take-charge and want control of themselves, others and situations. Task-oriented, drivers and are only focused on the end goal
criticism the expression of disapproval of someone or something based on perceived faults or mistakes
customer a person or thing of a specified kind that one has to deal with
Defensive very anxious to challenge or avoid criticism
Detached separate or disconnected
Enunciate say or pronounce clearly
Etiquette the customary code of polite behavior in society or among members of a particular profession or group
Formative evaluation Formative evaluation is intended to foster development and improvement within an ongoing activity (or person, product, program, etc.)
Impact evaluation Impact evaluations often serve an accountability purpose to determine if and how well a program worked. Impact Evaluations can also help answer program design questions to determine which, among several alternatives, is the most effective approach
Involved include something as a necessary part or result as a situation or event.
Need (Target Audience) Analyze your product/service
Non verbal not involving or using words or speech
Objective a thing aimed at or sought; a goal
Passive accepting or allowing what happens or what others do, without active response or resistance
Passive aggressive communication style Passive aggressive communication is a style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way. ... Instead, they express their anger by subtly undermining the object.
Passive communication style Passive communication is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs
Process evaluation A process evaluation focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model
Professional a person engaged or qualified in a profession
Reflection serious thought or consideration
Research (Target Audience) Look at your current customer base Check out your competition
Socializers a person who enjoys mixing socially with others
Socializers non verbal behaviors Outgoing, thrive on change and enjoy meeting people. They get their energy from others and therefore work best when brainstorming with others to make a decision and take action
Specificity (Target Audience) Analyze your product/service. ... Choose specific demographics to target. ... Consider the psycho-graphics of your target
Strategy (Target Audience) Choose specific demographics to target. ... Consider the psycho-graphics of your target
Sympathize feel or express sympathy
Target audience a particular group at which a film, book, advertising campaign, etc., is aimed
Verbal relating to or in the form of words
5
Created by: Rushing W
 

 



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