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chapter 6
Project +
| Question | Answer | |
|---|---|---|
| Resources who are awaiting new assignments between projects are costly to an organization and typically reside in a projectized organizational structure. Which of the following does this describe? | Benched resources | |
| One of the key project team members is assigned to two other projects. The project schedule shows this resource needed during the same time they're needed on one of the other projects. What does this describe? | Interproject resource contention | A resource shortage would occur if there was only one resource available or resources were scarce. Since this question describes more than one project, it involves an interproject resource contention. |
| One way you are presenting the work of the project is by listing the departments responsible for the work along with the work packages they're assigned to. What type of chart is this? | OBS | |
| A resource breakdown structure shows the types of resources needed and the work packages. | RBS | |
| chart shows the hierarchy of the project team members | Project organization chart | |
| shows the hierarchy of the reporting structure within an organization. | organizational chart | |
| Which of the following is true regarding a RACI chart? Choose three. | A RACI chart shows roles and responsibilities of team members or business units and how they intersect with project tasks. | A RACI is a matrix-based chart. RACI stands for responsible, accountable, consulted, and informed. |
| The project sponsor will approve the final deliverables of the project. On a RACI chart, how would this be designated? | A | |
| Your project is underway and your team members are working well together, anticipating the needs of the project, and they all understand their roles in the project. | A new team member has been introduced and started working with the team this week. Which stage of team development does this situation represent? | FORMING |
| Which of the following helps to build an efficient and effective team, improves morale, and builds social bonds? | Team building | |
| Your team is working well together. They understand their roles on the project, perform the work with the best effort possible, and really enjoy working with one another. A new member will be introduce next week who is well respected by the current team. | Which of the following is true regarding this situation? The team is currently in the performing stage of team development. | Once the new team member is introduced, the team will revert to the forming stage of team development. |
| Of the situations listed, for which would team-building efforts have the greatest impact? Choose three. | Organizational changes Personality clashes | STAFF CHANGES |
| Your system engineer has started making negative comments during your weekly team meeting. He has had a heated argument with the marketing manager, and you have heard from various team members that he has become difficult to work with. | What is the best course of action for you to take? | You should schedule an individual meeting with the system engineer to determine whether he has issues with the project that need to be resolved. Get his perspective on how the project is progressing and how he feels about his role. |
| Rewards and recognition do not have to involve | money, and many times they may include rewards such as a thank-you, a letter to the functional manager, a public mention of the accomplishment at a team meeting, and so on. | |
| A team member has come to your office to complain that a fellow team member is never available for meetings before noon and seems to ignore her requests to follow proper processes. Which of the following does this describe? Choose two. | This describes a conflict. This describes varying work styles. | |
| All of the following are stages of team development except for which one? | Confronting | Confronting is a conflict-resolution technique |
| Your project is undergoing some difficulties. You've determined that the primary problem is vendor performance. A key stakeholder insists the problem is not the vendor; the problem is the project team. | However, the key stakeholder spends most of the meeting emphasizing the areas of agreement. Which conflict-resolution technique does this describe? | The SMOOTHING conflict resolution technique is temporary, and one of its characteristics is emphasizing the areas of agreement and keeping the real issue buried. |
| You have two stakeholders who are at odds about the scope of the project work. You listen, ask questions, and lead them both to agree that some scope items need to be added and others changed. Which conflict-resolution technique does this describe? | Negotiating is a technique that involves listening and asking questions. | |
| Which of the following are conflict-resolution techniques? Choose three. | compromising, avoiding, and negotiating | smoothing, forcing |
| stages of team development. | Adjourning, norming, and storming | |
| Which conflict-resolution technique is known as win-lose? | FORCING | |
| is a lose-lose technique | SMOOTHING | |
| is win-win, | CONFRONTING | |
| is lose-lose. | AVOIDINF | |
| This meeting, held after the project charter is signed or at the beginning of the Executing phase, formally introduces the team members and stakeholders and outlines the goals and objectives of the project for the team. | KICKOFF MEETING | |
| All the following are elements of the project kickoff meeting except for which one? | WBS overview | |
| You are working on a construction project. Your organization owns one crane, and the crane is needed for two tasks on your project at the same time. This is known as which of the following? | Resource shortage |
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adawa
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