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chapter 7
Vocabulary
| Term | Definition |
|---|---|
| management | the process of accomplishing the goals of an organization through the effective use of people and other resources |
| planning | involves analyzing information, setting goals, and making decisions about what needs to be done |
| organizing | means identifying the work and resources needed to achieve the goals that have been set. |
| staffing | includes all of the activities involved in obtaining, preparing, and compensating the employees of a business. |
| implementing | is the effort to direct and lead people to accomplished the planned work of an organization. |
| controlling | determines to what extent a business is accomplishing the goals is set out to reach in the planning stage. |
| management style | The way a manager treats and involves employees. |
| leadership | The ability to motivate individuals and groups to accomplish important goals. |
| human relations | The way people get along with each other. |
| influence | Trait that enables a person to affect the actions of others. |
| informal influence | leadership role that is not part of a formal organizational structure. |
| formal influence | Leadership role that is part of a formal organizational structure. |
| ethical business practices | Ensure that the highest standards of conduct are observed in a company's relationships and actions. |
| core values | Important principles that will guide decisions and actions in a company. |