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| Term | Definition |
|---|---|
| Management | is the process of accomplishing the goals of an organization through the effective use of people and other resources |
| Planning | involves analyzing information setting goals and making decisions about what needs to be done |
| staffing | includes all of the activities involved in obtaining preparing and cpmp |
| implementing | is the effort to direct and lead people to accomplish the planned work |
| controlling | determines to what extent the business is accomplishing the goals it set out to reach in the planing stage |
| Management style | is the way a manger treats and involves employees. |
| Leadership | is the ability to motivate individuals and groups to accomplish important goals |
| Human relations | is the way people get along with each other |
| Influence | enables a person to affect the actions of others . |
| informal influence | because the leadership role is not part of a formal structure. |
| formal influence | because the leadership position is part of the organizations structure |
| Ethical business practices | ensure that the highest standards of conduct are observed in a company's relationships |
| core values | are the important principles that will guide decisions and actions in the company. |